At a Glance
- Tasks: Support donors by handling inquiries and processing donations for Operation Christmas Child.
- Company: Join a passionate team at Samaritan’s Purse, making a difference globally.
- Benefits: Gain valuable experience in a supportive environment during the festive season.
- Other info: Opportunity to grow your skills while working in a meaningful role.
- Why this job: Be part of a joyful mission that blesses children with the gift of the Gospel.
- Qualifications: Must be an evangelical Christian with great attention to detail and phone skills.
The predicted salary is between 28800 - 42000 £ per year.
Donor Services Representative (Fixed Term Contract)
We are recruiting for a full time (35 hours per week) temporary Donor Services Representative to join us at our National Ministry Centre, Coventry.
Our Donor Services department receives calls and processes donations from our donors and are requiring an extra team member during our Operation Christmas Child season. It is such a fun and joyful time to be part of the organisation.
You will be supporting both Samaritan’s Purse and the Billy Graham Evangelistic Association, receiving telephone and email enquiries, praying with our donors, and providing administrative support to the Operation Christmas Child project, enabling us to bless children around the world with the gift of the Gospel message.
This is a busy and varied role, requiring excellent attention to detail and a confident and clear phone manner.
In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.
A basic DBS check will be required.
If this sounds like something you would like to be involved in, please submit your CV and a cover letter tohr@samaritans-purse.org.uk
Responsibilities
- Handle telephone and email inquiries from donors and provide information and support.
- Process donations and support the Operation Christmas Child project during peak season.
- Pray with donors and maintain a compassionate, donor-focused approach.
- Provide administrative support to the Operation Christmas Child project and related activities.
- Collaborate with Samaritan’s Purse and the Billy Graham Evangelistic Association teams.
Qualifications and Requirements
- Excellent attention to detail and a confident, clear phone manner.
- Ability to manage a busy workload and maintain donor records accurately.
- Willingness to participate in prayer with donors.
- DBS check required.
- Occupational requirement: due to the nature and context of the role, the post holder must be an evangelical Christian and committed to SPI’s Christian ethos.
How to Apply
Please submit your CV and a cover letter to hr@samaritans-purse.org.uk
Donor Services Representative (FTC) in Coventry employer: Samaritan’s Purse International, Ltd
At Samaritan's Purse, we pride ourselves on being an exceptional employer that fosters a supportive and faith-driven work environment. Located in Coventry, our National Ministry Centre offers a unique opportunity to engage in meaningful work during the Operation Christmas Child season, where you can make a tangible difference in the lives of children worldwide. We value our employees' growth and provide a collaborative atmosphere that encourages both personal and professional development, all while upholding our Christian ethos.
Contact Details:
Samaritan’s Purse International, Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Donor Services Representative (FTC) in Coventry
✨Tip Number 1
Get to know the organisation! Research Samaritan’s Purse and the Billy Graham Evangelistic Association. Understanding their mission and values will help you connect during interviews and show your genuine enthusiasm for the role.
✨Tip Number 2
Practice your phone manner! Since this role involves handling calls, make sure you’re comfortable speaking clearly and confidently. Try role-playing with a friend to get feedback on your tone and clarity.
✨Tip Number 3
Show your compassion! Be ready to share examples of how you've supported others in previous roles. This will highlight your donor-focused approach and align with the Christian ethos of the organisation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the Operation Christmas Child project.
We think you need these skills to ace Donor Services Representative (FTC) in Coventry
Some tips for your application 🫡
Craft a Personal Cover Letter:When writing your cover letter, make it personal! Share why you’re passionate about the role and how your values align with our mission at Samaritan’s Purse. This is your chance to show us your enthusiasm for the Christian ethos we uphold.
Highlight Relevant Experience:In your CV, be sure to highlight any experience that relates to donor services or administrative support. We want to see how your skills can help us during the busy Operation Christmas Child season, so don’t hold back!
Show Off Your Communication Skills:Since this role involves a lot of phone and email communication, make sure to demonstrate your confident and clear communication style in your application. Use examples that showcase your ability to handle inquiries and provide support effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Samaritan’s Purse International, Ltd
✨Know the Mission
Before your interview, take some time to understand the mission and values of the organisation. Familiarise yourself with the work of Samaritan’s Purse and the Billy Graham Evangelistic Association. This will help you articulate how your personal beliefs align with their Christian ethos during the interview.
✨Practice Your Phone Manner
Since this role requires a confident and clear phone manner, practice answering common donor inquiries out loud. You could even role-play with a friend or family member. This will help you feel more comfortable and sound professional when handling calls during the interview.
✨Show Your Compassion
Be prepared to discuss how you would approach praying with donors and providing support. Think of examples from your past experiences where you demonstrated compassion and empathy. This will show that you can maintain a donor-focused approach, which is crucial for this role.
✨Highlight Your Attention to Detail
Since excellent attention to detail is key for this position, come ready with examples of how you've successfully managed busy workloads and maintained accurate records in previous roles. This will demonstrate your ability to handle the administrative aspects of the job effectively.
