At a Glance
- Tasks: Manage a global coach community and design impactful learning programmes.
- Company: Fast-growing tech-driven coaching company on a mission to enhance employee engagement.
- Benefits: Competitive salary, fully remote work, and access to professional coaching.
- Other info: Opportunity for growth in a collaborative, high-trust culture.
- Why this job: Join a dynamic team and make a real difference in professional coaching accessibility.
- Qualifications: Experience in learning design and strong relationship management skills.
The predicted salary is between 50000 - 70000 £ per year.
Location: Remote, EST or GMT zone preferred
About Sama
Sama is a fast-growing, technology-driven coaching company on a mission to make professional coaching more accessible. We address the $8.8 trillion employee engagement challenge by connecting organisations with world-class executive coaches, building more resilient, high-performing teams from the inside out.
The Role
This is a hands-on, operational role at the intersection of learning design and community building. As a key member of the team, you'll take responsibility for two main areas: the health of our global Coach Community and the learning programs we bring to clients. This role is for you if you're energised by building something, crafting content, designing programs, and addressing the needs of a thriving professional community. You are very organized, as a meaningful portion of your week involves keeping the engine running through diligent record-keeping, data management, and coordination.
Requirements
- Coach Community Management (~70%)
- Working as part of our Coach Community Department, you'll be the day-to-day manager of our coach community experience, the person coaches turn to, and a key contributor to making Sama the platform of choice for the world's best executive coaches.
- Serve as the day-to-day point of contact for coach queries and feedback.
- Lead coach onboardings.
- Design and run a calendar of webinars, events, and communication touchpoints that foster genuine connection and professional growth among our coaches.
- Maintain detailed, accurate coach records: capabilities, certifications, experience, areas of expertise, matching criteria, and performance data, keeping them current.
- Monitor coach engagement and performance metrics; identify trends and surface recommendations.
- Keep coaches informed of product updates and ensure they are aligned with Sama's best practices.
- Learning Design (~30%)
- Partner with the Growth Team to advise and coordinate the development of programs for our clients, identifying opportunities for Sama to add value.
- Coordinate the design and delivery of workshops, webinars, training, and coaching programs that leverage our global coach network.
- Tailor existing programs to meet specific client needs.
- Contribute insights to Marketing, Product, and Sales based on what you're hearing from the community.
What We're Looking For
- Solid corporate L&D experience, ideally in professional or financial services.
- Strong learning program design skills: you can take a client's need and turn it into a well-structured program.
- Comfort with operational and administrative work; you'll be responsible for record-keeping, scheduling, reporting, and coordination, and you'll need to do it well.
- Experience in a startup, consulting, or freelance environment; you're used to building things without much infrastructure.
- Strong relationship and stakeholder management skills; coaches and clients will both rely on you.
- A self-starter who can prioritise independently in a fast-moving environment.
- Familiarity with executive coaching is a plus.
Is This You?
You're someone who finds satisfaction in both the creative work of program design and the operational work of keeping a community running smoothly. You won't wait to be told what needs to be done. You are both responsive and proactive in solving problems and enjoy collaborating across a diverse team.
Benefits
What We Offer
- £50,000 to £70,000 salary.
- Fully remote with a collaborative, high-trust culture.
- Room to grow your domain as the company scales.
- Access to professional coaching.
- Ongoing learning and development opportunities.
Learning Design and Community Manager in London employer: Sama
Sama is an exceptional employer that champions a collaborative and high-trust culture, offering fully remote work opportunities that empower employees to thrive. With a focus on professional growth, the company provides access to ongoing learning and development, as well as professional coaching, ensuring that team members can expand their skills while contributing to a meaningful mission of enhancing employee engagement through world-class coaching. Join us to be part of a dynamic team where your contributions directly impact the success of our global Coach Community.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Design and Community Manager in London
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Sama looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Learning Design and Community Manager at Sama, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Learning Design and Community Manager in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Sama, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Sama and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Sama
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Sama might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Sama.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
