Account Manager in Cleckheaton

Account Manager in Cleckheaton

Cleckheaton Full-Time No working from home possible
Sam Teale Productions

2 days ago Be among the first 25 applicants

We don’t just create video content - we make magic. Our work sparks emotion, drives results, and leaves a lasting impact. Based in Yorkshire but making waves across the UK and beyond, we’re proud to be the bold, different, and disruptive voice in a crowded industry.

We’re a fast-growing team of passionate creatives on a mission to tell unforgettable stories for brands, people and causes. Our culture is fuelled by energy, collaboration, and a refusal to settle for ordinary. If you\'re someone who dreams big, creates boldly, and thrives in a buzzing team environment - keep reading.

What’s next? We’re going global. New offices. New talent. Same mission: make videos that move people. On set, on screen, and everywhere in between. From a lad with a camera at 17 to a team breaking boundaries - this is just the beginning.

We Make Magic.

Location: Cleckheaton, West Yorkshire

Hours: 9am–5pm

Reports to: Sam Teale, Managing Director

Application Closing Date: Friday 30th January 2026

What You’ll Be Doing

We are looking for an organised, proactive, and people-driven Account Manager to join our growing team. This role is perfect for someone with 3-5 years of account management experience, ideally within a creative, production, or agency environment. You’ll be responsible for managing relationships with a wide range of clients, supporting them across multiple projects at any one time, and ensuring each project is delivered smoothly from brief to final output.

Key Responsibilities

Client Relationship Management

  • Serve as the main point of contact for your assigned clients, ensuring their needs and expectations are consistently met.
  • Build and nurture strong, long-lasting relationships with new and existing clients.
  • Hold regular check-ins, calls, and meetings to discuss progress, gather feedback, and explore upcoming opportunities.
  • Organise client meetings, calls, and presentations.
  • Maintain accurate records of all communications, contracts, and project details.
  • Document meeting notes, agreed actions, and follow-ups to ensure alignment across all stakeholders.
  • Identify opportunities to upsell or promote additional services that support client goals.

Project Planning and Coordination

  • Set up all new projects in Monday.com, ensuring details, notes, documents, and booking confirmations are organised correctly.
  • Send onboarding documents, agreements, and key information to clients at the start of each project.
  • Take detailed client briefs and translate them into clear internal project briefs and plans.
  • Write project brief documents outlining objectives, expectations, and deliverables.
  • Brief pre-production and videography teams to ensure clarity on client goals.
  • Collaborate with producers and creative teams to define scope, timelines, deliverables, and resources.
  • Proactively manage project schedules and adjust as needed to remain on track.
  • Book and manage all travel arrangements for shoots.
  • Send pre- and post-filming emails, including stills from initial footage where appropriate.

Project Delivery and Execution

  • Monitor timelines, budgets, and deliverables, ensuring deadlines are met and clients are regularly updated.
  • Oversee all stages of the project lifecycle, including revisions, approvals, and feedback rounds.
  • Ensure all content meets client expectations in terms of quality, accuracy, and creative direction.
  • Act as a final quality control checkpoint before any content is delivered.

Problem Solving and Issue Management

  • Anticipate potential issues and resolve them in a timely, professional manner.
  • Mediate between internal teams and clients to ensure smooth communication and practical, effective solutions.

Finance and Administration

  • Track and manage client invoicing, including issuing invoices and following up on outstanding payments.
  • Ensure all necessary sign-offs are secured at key stages of the project.
  • Creative and strategic Input.
  • Contribute to internal creative ideation sessions with insights from client objectives and broader market trends.
  • Provide feedback to internal teams to ensure creative output remains aligned with the client’s vision.

About You

  • Have 3-5 years of experience in account management within a creative, media, agency, or production setting.
  • Proven ability to manage multiple projects and clients simultaneously.
  • Highly organised with exceptional attention to detail.
  • Confident communicator with strong interpersonal skills.
  • Proactive, solutions-focused, and calm under pressure.
  • Comfortable working collaboratively with multiple internal teams.
  • Familiarity with project management tools (Monday.com experience is a bonus).
  • Full UK driving licence (due to location and on-site work)
  • Strong time management and organisational skills

What We Offer

  • Birthday day off every year
  • Company pension scheme
  • Real opportunities for career progression

Why Work With Us?

You\'re not just joining a company - you\'re becoming part of a bold creative movement. We’re growing fast, we have big plans and we want the right people to grow with us.

  • Work with amazing clients – From household brand names to ambitious SMEs, you’ll produce content for a wide range of industries and audiences. No two projects are ever the same.
  • Travel with purpose – Whether it’s being a part of shooting on location across the UK or capturing stories in exciting global destinations, you’ll have plenty of opportunities to take your skills on the road.
  • Shape the future – We’re not standing still. With big ambitions and even bigger ideas, we’re building something special-and you’ll play a key part in shaping where we go next.
  • Creative freedom – Bring your ideas to the table, experiment with formats, and make your mark on projects that reach thousands (and sometimes millions).
  • Collaborate with a top-tier team – You’ll be surrounded by passionate storytellers who are all pushing each other to raise the bar.
  • A culture of growth – Whether it’s levelling up your skills, developing new specialisms, or stepping into leadership-we’ll back you to become the best version of yourself.
  • Work that means something – We don’t just make videos. We make people feel something. From emotion-led brand stories to content with social impact, your work will matter.

If you’re ready to push creative boundaries, craft powerful stories, and grow as an editor within a vibrant, forward-thinking team-we’d love to hear from you.

Applicants must have the right to work in the UK.

No recruitment agencies please.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Sales and Business Development

Industries

  • Online Audio and Video Media

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Sam Teale Productions

Contact Details:

Sam Teale Productions Recruitment Team