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For Companies At a Glance
- Tasks: Lead client relationships and drive business growth in a dynamic, multicultural environment.
- Company: Join a leading international sensory and consumer research company with a fun, creative team.
- Benefits: Competitive salary, career development, and the chance to work with top industry professionals.
- Why this job: Shape the future of sensory research while empowering your team to excel.
- Qualifications: 5+ years in market/sensory research and strong leadership skills required.
- Other info: Be part of a global leader in testing services with excellent career growth opportunities.
The predicted salary is between 48000 - 72000 £ per year.
Location: Reading | Crawley | Nottingham
Are you passionate about driving business growth? A strategic leader who thrives on shaping long‑term vision and operational excellence? Excited to empower your team to be the best they can be within a dynamic, multicultural environment? If so, we have exactly the right opportunity for you!
Who we are
We are the leading international sensory and consumer research company specializing in food, beverages, cosmetics, personal care, and other consumer products. We have 19 proprietary state‑of‑the‑art facilities across France, Germany, Italy, Switzerland, Spain, United Kingdom, Morocco, China and the USA, and cover more than 65 countries through our network of approved partners. SAM provides tailor‑made solutions, delivering actionable guidelines to make our clients’ brands and products memorable. SAM is a great place to work. Join SAM to work with the most competent, creative, and fun team in the industry and let your work, opinions and ideas contribute to the future of sensory and consumer research. Become your most extraordinary self with support and development throughout your career.
Best in class
Join our very diverse team of sensory scientists, food technologists, statisticians, psychologists, sociologists, strategic thinkers, marketeers, field managers, technicians and other sensory and research experienced colleagues. We’re proud to be part of the Eurofins Group World‑leader in Testing for Life. With about 61,000 employees, Eurofins is a global leader in testing services and over the last 20 years has been one of the fastest growing companies in the world, thanks to its innovation in technology and service.
Job Summary
- Reporting to the Managing Director, the Client Services Director is responsible and accountable for all the accounts in the cluster, as well as responsible for the strategic and financial planning for the business.
- Serve as the primary contact for all accounts within the cluster.
- Lead client relationships and ensure consistent communication across project lifecycles.
- Drive business development and identify growth opportunities.
- Develop and implement long‑term strategic plans aligned with company objectives.
- Collaborate across departments and clusters to enhance internal synergy and client value.
- Ensure accounts meet revenue targets and maintain profitability.
- Support pricing strategies and contract negotiations.
- Supervise research teams to ensure timely, high‑quality project delivery.
- Provide guidance on complex proposals, tenders, and client presentations.
- Ensure alignment of project execution with strategic goals.
- Manage team resources and budgets effectively.
Qualifications
- Minimum 5 years of higher education with knowledge in market research and/or sensory research.
- Knowledge of food and/or cosmetic products, quantitative consumer research methodologies, sensory methodologies and statistics.
- Significant experience in a Research manager role at SAM or in other companies.
- Experience in leading and mentoring research teams.
- Skills in managing budgets.
- Excellent written and oral communication skills.
- Proficiency in MS Office: Word, Excel, PowerPoint, etc.
- Strong leadership abilities to manage teams and oversee large‑scale research initiatives.
- Excellent organisational and problem‑solving skills.
Client Services Director Reading | Crawley | Nottingham UK employer: SAM Sensory and Marketing International GmbH
Contact Detail:
SAM Sensory and Marketing International GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director Reading | Crawley | Nottingham UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This way, when you walk into that interview, you’ll impress them with your knowledge and passion for their work.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you refine your answers and boost your confidence. Plus, it’s a great way to get feedback on how you come across.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Client Services Director Reading | Crawley | Nottingham UK
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for driving business growth shine through. We want to see how excited you are about empowering teams and shaping long-term visions. Make it personal and relatable!
Tailor Your Experience: Make sure to highlight your relevant experience in market research or sensory research. We’re looking for someone who can lead client relationships and drive business development, so connect your past roles to what we do at StudySmarter.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and achievements. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at SAM Sensory and Marketing International GmbH
✨Know Your Stuff
Make sure you brush up on your knowledge of market and sensory research methodologies. Familiarise yourself with the latest trends in food and cosmetic products, as well as the specific services offered by the company. This will show that you're not just interested in the role, but also genuinely invested in the industry.
✨Showcase Your Leadership Skills
As a Client Services Director, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams or projects. Highlight how you empowered your team members and drove business growth, as this aligns perfectly with what they're looking for.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific client situations or project challenges. Think about potential scenarios related to client relationships, budget management, or strategic planning. Practising your responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company's future. Inquire about their long-term strategic plans or how they measure success in client relationships. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.