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For Companies At a Glance
- Tasks: Lead client relationships and drive business growth through strategic planning and team empowerment.
- Company: Join a leading international sensory and consumer research company with a dynamic, multicultural environment.
- Benefits: Support and development throughout your career in a fun, creative team.
- Why this job: Make a real impact in the industry while shaping long-term vision and operational excellence.
- Qualifications: 5+ years in market/sensory research with strong leadership and communication skills.
- Other info: Be part of a global leader in testing services with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Reading | Crawley | Nottingham
Are you passionate about driving business growth, a strategic leader who thrives on shaping long‑term vision and operational excellence, and excited to empower your team to be the best they can be within a dynamic, multicultural environment? If so, we have exactly the right opportunity for you!
Who We Are
We are the leading international sensory and consumer research company specializing in food, beverages, cosmetics, personal care, and other consumer products. We have 19 proprietary state‑of‑the‑art facilities across France, Germany, Italy, Switzerland, Spain, United Kingdom, Morocco, China and the USA, and cover more than 65 countries through our network of approved partners. SAM provides tailor‑made solutions, delivering actionable guidelines to make our clients’ brands and products memorable. SAM is a great place to work. Join SAM to work with the most competent, creative, and fun team in the industry and let your work, opinions and ideas contribute to the future of sensory and consumer research. Become your most extraordinary self with support and development throughout your career.
Best in class
Join our very diverse team of sensory scientists, food technologists, statisticians, psychologists, sociologists, strategic thinkers, marketeers, field managers, technicians and other sensory and research experienced colleagues. We're proud to be part of the Eurofins Group, a world‑leader in Testing for Life. With about 61,000 employees, Eurofins is a global leader in testing services and over the last 20 years has been one of the fastest growing companies in the world, thanks to its innovation in technology and service.
Job Summary
- Reporting to the Managing Director, the Client Services Director is responsible and accountable for all the accounts in the cluster, as well as responsible for the strategic and financial planning for the business.
- Serve as the primary contact for all accounts within the cluster.
- Lead client relationships and ensure consistent communication across project lifecycles.
- Drive business development and identify growth opportunities.
- Develop and implement long‑term strategic plans aligned with company objectives.
- Collaborate across departments and clusters to enhance internal synergy and client value.
- Ensure accounts meet revenue targets and maintain profitability.
- Support pricing strategies and contract negotiations.
- Supervise research teams to ensure timely, high‑quality project delivery.
- Provide guidance on complex proposals, tenders, and client presentations.
- Ensure alignment of project execution with strategic goals.
- Manage team resources and budgets effectively.
Qualifications
- Minimum 5 years of higher education with knowledge in market research and/or sensory research.
- Knowledge of food and/or cosmetic products, quantitative consumer research methodologies, sensory methodologies and statistics.
- Significant experience in a Research manager role at SAM or in other companies.
- Experience in leading and mentoring research teams.
- Skills in managing budgets.
- Excellent written and oral communication skills.
- Proficiency in MS Office: Word, Excel, PowerPoint, etc.
- Strong leadership abilities to manage teams and oversee large‑scale research initiatives.
- Excellent organisational and problem‑solving skills.
- Rigorous, responsive and proactive.
Interested to learn more or apply?
Client Services Director in Nottingham employer: SAM Sensory and Consumer Research
Contact Detail:
SAM Sensory and Consumer Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your experience in driving business growth and leading teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Client Services Director in Nottingham
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for driving business growth in your application. We want to see how excited you are about empowering teams and shaping long-term visions, so let that enthusiasm shine through!
Tailor Your Experience: When detailing your experience, focus on your strategic leadership skills and any relevant experience in market or sensory research. We love seeing how your background aligns with our needs, so be specific about your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that highlight your key skills and experiences without unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at SAM Sensory and Consumer Research
✨Know Your Stuff
Make sure you brush up on your knowledge of market research and sensory methodologies. Familiarise yourself with the latest trends in food and cosmetic products, as well as the specific services offered by the company. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Client Services Director, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams or projects. Highlight how you empowered your team and drove business growth.
✨Be Ready for Strategic Discussions
Expect questions about strategic planning and financial management. Think about how you've developed long-term plans in previous roles and be ready to discuss how you would align these with the company's objectives. This is your chance to showcase your strategic thinking!
✨Practice Your Communication
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a mock presentation on a relevant topic to demonstrate your ability to convey complex ideas effectively.
