Logistics Co-Ordinator

Logistics Co-Ordinator

Coventry Full-Time 24000 - 42000 £ / year (est.) No home office possible
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SAM - Home of MDF Mouldings

At a Glance

  • Tasks: Coordinate logistics to ensure timely deliveries and manage customer inquiries.
  • Company: Join SAM Mouldings, a family-run leader in MDF mouldings since 1990.
  • Benefits: Enjoy a supportive work culture with opportunities for growth and development.
  • Why this job: Be part of a team that values integrity, respect, and teamwork while making a real impact.
  • Qualifications: GCSEs in Maths and English, plus proficiency in Microsoft Office required.
  • Other info: Full-time role with a starting salary of £30,000 and potential for career advancement.

The predicted salary is between 24000 - 42000 £ per year.

Join to apply for the Logistics Co-Ordinator role at SAM – Home of MDF Mouldings

Join to apply for the Logistics Co-Ordinator role at SAM – Home of MDF Mouldings

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Job Description

Job Description
Location: SAM Mouldings, Torrington Avenue
Working at SAM Mouldings
SAM is the UK’s leading manufacturer of interior and exterior MDF mouldings. We produce skirting and architrave, door linings, windowboard, stair accessories, kitchen mouldings, picture frame mouldings, cladding, fascia and soffit, decorative bargeboard and window components. These products come in a variety of finishes including primed and unprimed, fully finished or wrapped in paper, PVC or real wood veneer.
Founded by Sam and Julienne McCrea in 1990, the company remains a family-owned business. We have strong core values of teamwork, integrity, respect, and loyalty – ethics that apply throughout the business. Our commitment to our people is reflected in the fact that in 2004 we were the first manufacturing company in the world to achieve Investors in People Champion status.
SAM Mouldings is an Investors in People Gold accredited organisation since 2017. Our people have always been our greatest asset and our company’s success would not be possible without the hard work, dedication, and commitment of our employees.
Reporting to the Transport Manager, you will be working within a busy Logistics Department, liaising closely with other internal team members, departments, external hauliers and customers to ensure delivery to all customers on time, efficiently and within budget.
Hours of work
Monday to Friday – 8:30am to 17:00pm
About The Role
Job Responsibilities include:

  • Liaise with customers and hauliers to ensure all orders are delivered on time, in full, efficiently and within budget.
  • Scheduling & Planning – daily/weekly route scheduling / planning of haulage work through England & Wales.

Finance – improve the margins currently being achieved from the transport planning.

  • Answer and effectively respond to customer enquiries via telephone and emails.
  • Prepare loading summaries and delivery notes and update systems accordingly.
  • Liaise with scheduling function daily regarding shortages and priorities.
  • Delivery management, including booking in deliveries, liaising with hauliers to ensure delivery on time and updating necessary systems and spreadsheets.
  • Liaise with subcontractors regarding the collection of goods
  • Effectively deal with internal and external customer enquiries regarding delivery and liaise with relevant sources to effectively respond to queries including PODs.
  • Liaise with internal team members and hauliers to ensure trailers are available when required, loads are picked up and rebook deliveries with customers if required.
  • Ensure all Cost of Quality issues are addressed within agreed time frames, including raising and monitoring of Goods returns and claims and updating the system.
  • Deal with haulage related administrative work and analysing haulier performance.
  • Any other duties as required

Skills Needed
About The Company
Founded by Sam and Julienne McCrea in 1990, SAM is still a family run business today. For over 30 years, SAM has been trusted by the construction and home improvement industries to manufacture quality MDF mouldings that have been fitted in homes, offices, hotels and other commercial buildings across the UK, Ireland, Europe and as far afield as the United States of America.
With factories and offices in Northern Ireland and England, and continued investment into our product quality, range, availability and delivery, SAM is well placed to provide a market leading, consistent and reliable service package to customers through our personable and professional team.
Company Culture
SAM is a family run business founded in 1990, with two sites in Antrim and Donington (Spalding, Lincolnshire). We have strong core values of T eamw ork, I ntegrity, R espect, and L oyalty – ethics that apply throughout the business. Our commitment to our people is reflected in the fact that in 2004, we were the first manufacturing company in the world to achieve Investors in People Champion status.
SAM is an Investors in People Gold accredited organisation since 2017. Our people have always been our greatest asset and our company’s success would not be possible without the hard work, dedication, and commitment of our employees.
Required Criteria

  • GCSEs in Maths and English (A-C)
  • Proficient in Microsoft Office suite (Excel, Word, Outlook & Teams).
  • Professional with strong interpersonal skills.
  • Good initiative & problem-solving ability.
  • Health & Safety focused
  • Excellent GB Road and Transport network understanding
  • At least 6 months office/administrative experience in a Transport/Logistics Department

Desired Criteria

  • At Least 3 years’ experience in an equivalent position in a fast paced, logistical environment.
  • Dealing with Class 1 & 2 HGV Drivers & CPC Management
  • Familiarity with transportation management systems and 3PL operations is highly desirable.
  • Knowledge of driver’s hours is beneficial but not essential
  • Working towards gaining the Transport Manager CPC
  • Forklift License

Closing Date Thursday 31st July, 2025
Contract Type fulltime
Salary Starting from £30,000.00 Yearly

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Manufacturing

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Logistics Co-Ordinator employer: SAM - Home of MDF Mouldings

At SAM Mouldings, we pride ourselves on being a family-owned business that values teamwork, integrity, respect, and loyalty. Our Investors in People Gold accreditation reflects our commitment to employee development and well-being, offering a supportive work culture where your contributions are recognised and rewarded. Located in Coventry, you will be part of a dynamic logistics team that plays a crucial role in delivering quality products to our customers across the UK and beyond.
SAM - Home of MDF Mouldings

Contact Detail:

SAM - Home of MDF Mouldings Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Logistics Co-Ordinator

✨Tip Number 1

Familiarise yourself with SAM Mouldings' products and values. Understanding their range of MDF mouldings and their commitment to teamwork, integrity, respect, and loyalty will help you align your responses during interviews and show that you're a good cultural fit.

✨Tip Number 2

Network with current or former employees of SAM Mouldings. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Brush up on your logistics and transport management skills. Since the role requires liaising with hauliers and managing delivery schedules, demonstrating your knowledge in these areas during discussions can set you apart from other candidates.

✨Tip Number 4

Prepare specific examples of how you've successfully managed logistics or transport-related challenges in the past. Being ready to discuss these experiences will showcase your problem-solving abilities and initiative, which are key traits for this role.

We think you need these skills to ace Logistics Co-Ordinator

Strong Interpersonal Skills
Excellent Communication Skills
Problem-Solving Ability
Attention to Detail
Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)
Understanding of GB Road and Transport Network
Experience in Transport/Logistics Administration
Scheduling and Planning Skills
Customer Service Orientation
Knowledge of Transportation Management Systems
Ability to Analyse Haulier Performance
Health and Safety Awareness
Adaptability in a Fast-Paced Environment
Initiative and Proactivity

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and required skills for the Logistics Co-Ordinator position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in logistics or transport management. Mention specific achievements or projects that demonstrate your ability to manage deliveries, liaise with customers, and handle administrative tasks effectively.

Showcase Your Skills: Make sure to showcase your proficiency in Microsoft Office and any relevant transport management systems. Provide examples of how you've used these tools in past roles to improve efficiency or solve problems.

Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also reflects your understanding of SAM Mouldings' values, such as teamwork and integrity. Explain why you want to work for them and how you can contribute to their success.

How to prepare for a job interview at SAM - Home of MDF Mouldings

✨Know the Company Values

Familiarise yourself with SAM Mouldings' core values of teamwork, integrity, respect, and loyalty. Be prepared to discuss how these values resonate with your own work ethic and experiences.

✨Demonstrate Your Logistics Knowledge

Brush up on your understanding of logistics processes, especially in relation to transport planning and scheduling. Be ready to share examples from your past experience that showcase your problem-solving skills in a fast-paced environment.

✨Prepare for Customer Interaction Scenarios

Since the role involves liaising with customers and hauliers, think of scenarios where you successfully managed customer enquiries or resolved issues. Highlight your communication skills and ability to maintain professionalism under pressure.

✨Showcase Your Technical Skills

Be prepared to discuss your proficiency in Microsoft Office, particularly Excel, as well as any experience with transportation management systems. Providing specific examples of how you've used these tools effectively will demonstrate your readiness for the role.

Logistics Co-Ordinator
SAM - Home of MDF Mouldings
Location: Coventry
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