At a Glance
- Tasks: Collect and deliver goods while providing exceptional customer service.
- Company: Join a top-rated charity retail company that values its people and the planet.
- Benefits: Enjoy 26 days holiday, virtual GP services, and a fantastic pension scheme.
- Other info: No evening or Sunday work, with diverse daily challenges.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Customer service experience and a full driving licence required.
The predicted salary is between 22000 - 26000 £ per year.
This is a Permanent, Full time vacancy that will close in 10 days at 23:59 BST.
Do you want to work for a company that has been named in The UK's Top 25 Best Large Company to work for and Charity's Top 5 Best Organisation to work for by Best Companies Ltd? Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award? Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market? Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention, there is no evening or Sunday working too?
Do you have excellent customer service skills? Then read on! We are looking for a friendly & helpful new member of the team. If you have had customer focussed experience, whether in paid or voluntary roles, enjoy getting out and about meeting people and have a friendly and positive outlook then we are looking for you to assist our teams in making the shop as successful as it can be.
As a Retail Area Collector, you will be primarily responsible for the collection and delivery of goods to private houses. You will be required to assess the donated goods for quality and assist in the shop when not required to drive. This role will involve an extensive amount of manual handling.
Requirements:
- A positive attitude in delivering exceptional customer service
- A full and current driving licence
- A passion for charity retailing
- Knowledge of the local area
- Adaptable and able to think on your feet
THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU! We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Company Benefits:
- Annual Leave – Starting at 26 days plus bank holidays, with the ability to buy an extra week.
- Virtual GP Service – Phone consultations available 24/7, video consultations 8am‑10pm.
- Excellent Pension Scheme – Defined Contribution, company match up to 6%, Life Assurance 3× salary.
- Company Sick Pay – Paid from end of probation, increases during employment.
- Discounts – 25% discount on all full‑priced products sold by SATCoL.
- Wellbeing Commitment – Dedicated support for employee wellbeing.
Why join Salvation Army Trading Company Ltd (SATCoL)?
- Part of a company that raises money to support The Salvation Army’s vital work.
- Committed to colleague care, sustainability and community impact.
- Leading the textile reuse and recycling sector with strong industry partnerships.
- Positive culture driven by values of Compassion, Accountability, Respect and Equality.
- Opportunities for empowerment, autonomy and internal development.
- Inclusive workplace supporting growth at all levels.
- Diverse opportunities with varied daily challenges.
Retail Area Collector in Sunderland employer: Salvation Army Trading Company
Join Salvation Army Trading Company Ltd (SATCoL), a proud recipient of accolades such as The UK's Top 25 Best Large Company to Work For and Charity's Top 5 Best Organisation, where your contributions directly support vital community initiatives. Enjoy a supportive work culture that prioritises colleague wellbeing with benefits like a virtual GP service, a generous pension scheme, and 26 days of annual leave, all while working in a role that offers diverse challenges and opportunities for personal growth without evening or Sunday shifts. Be part of an innovative charity retail leader that values compassion, accountability, respect, and equality.
Contact Details:
Salvation Army Trading Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Area Collector in Sunderland
✨Tip Number 1
Get to know the company! Research Salvation Army Trading Company Ltd and its values. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Retail Area Collector role. Personal connections can give you an edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and adaptability. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a company that cares about its colleagues and community.
We think you need these skills to ace Retail Area Collector in Sunderland
Some tips for your application 🫡
Show Your Passion for Charity:Make sure to highlight your enthusiasm for charity retailing in your application. We love candidates who share our values and are genuinely excited about making a difference in the community!
Tailor Your CV:Don’t just send out the same CV for every job! Tailor it to reflect the skills and experiences that match the Retail Area Collector role. We want to see how your customer service experience shines through!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you express why you’re the perfect fit for us without rambling on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Salvation Army Trading Company
✨Know the Company Inside Out
Before your interview, take some time to research Salvation Army Trading Company Ltd. Understand their mission, values, and recent achievements. This will not only impress your interviewers but also help you align your answers with their goals.
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service skills, prepare examples from your past experiences where you went above and beyond for a customer. Highlight how your friendly and positive attitude made a difference in those situations.
✨Demonstrate Adaptability
The job involves manual handling and thinking on your feet. Be ready to discuss times when you had to adapt quickly to changing circumstances or solve problems on the spot. This shows that you can handle the dynamic nature of the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared about the company culture, team dynamics, or opportunities for development. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
