At a Glance
- Tasks: Collect and deliver goods while providing excellent customer service in the community.
- Company: Join an award-winning charity retailer that values its colleagues and the planet.
- Benefits: Enjoy 26 days holiday, virtual GP services, and a fantastic pension scheme.
- Other info: No evening or Sunday work, with plenty of opportunities for growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Customer service experience, a full driving licence, and a positive attitude.
The predicted salary is between 24000 - 36000 £ per year.
Do you want to work for a company that has been independently accredited by Best Companies Ltd as an Outstanding Company to work for? Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award? Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention, there is no evening or Sunday working too?! Do you have excellent customer service skills? Then read on!
We are looking for a friendly & helpful new member of the team. If you have had customer focussed experience, whether in paid or voluntary roles, enjoy getting out and about meeting people and have a friendly and positive outlook then we are looking for you to assist our teams in making the shop as successful as it can be.
As a Retail Area Collector, you will be primarily responsible for the collection and delivery of goods to private houses. You will be required to assess the donated goods for quality and assist in the shop when not required to drive. This role will involve an extensive amount of manual handling.
Qualifications
- A positive attitude in delivering exceptional customer service
- A full and current driving licence
- A passion for charity retailing
- Knowledge of the local area
- The ability to be adaptable and to think on your feet
We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Company Benefits
- Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an extra week.
- Virtual GP Service: Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10pm, 7 days a week.
- Excellent Pension Scheme: SATCoL offer a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving you Life Assurance of 3 x your normal salary.
- Company Sick Pay: This is paid from the end of your probation period and increases during your employment with us.
- Discounts: All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL.
- Wellbeing Commitment: Our colleagues are our most important asset, and we are committed to the wellbeing of our teams being our single most important issue.
SATCoL offer many more fantastic benefits, please see attachment for details.
Why join SATCoL
- Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Army’s vital work with vulnerable people in the UK by raising money.
- Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks.
- We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands.
- With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army.
- We have a strong and positive culture, led by our values ‘Compassion, Accountability, Respect and Equality’ and our core purpose of ‘enabling mission and providing resource to help the work of The Salvation Army’.
- We believe in empowering people; therefore, our roles offer lots of independence.
- Whatever our colleagues’ workplace aspirations, SATCoL supports them at all levels to grow and succeed, believing in internal development and promoting from within wherever possible.
- We value every colleague, no matter what department or role you work in. Inclusivity underpins our strong team ethic and allows for collaborative working to help one another be successful.
- We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences, where no two days are the same.
Retail Area Collector employer: Salvation Army Trading Company
Join a company that has been recognised as an Outstanding Employer by Best Companies Ltd, where your contributions directly support vital humanitarian efforts. With a strong commitment to employee wellbeing, SATCoL offers exceptional benefits including a generous holiday allowance, a virtual GP service, and a robust pension scheme, all within a supportive and inclusive work culture that values personal growth and community impact. Experience the satisfaction of working in a role that not only challenges you but also allows you to make a meaningful difference in people's lives every day.
Contact Details:
Salvation Army Trading Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Area Collector
✨Tip Number 1
Get to know the company! Research SATCoL and its mission. When you understand what they stand for, you can tailor your conversations during interviews to show how your values align with theirs.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and adaptability. Role-play with a friend to boost your confidence and get comfortable with your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Retail Area Collector
Some tips for your application 🫡
Show Your Passion for Charity:When writing your application, let your passion for charity retailing shine through! We want to see how much you care about making a difference in the community and how you can contribute to our mission.
Highlight Customer Service Skills:Make sure to emphasise your customer service experience. Whether it's from paid or voluntary roles, we love seeing how you've made a positive impact on customers in the past!
Be Yourself:We’re looking for friendly and helpful individuals, so don’t be afraid to let your personality come through in your application. A positive attitude goes a long way in our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our amazing team!
How to prepare for a job interview at Salvation Army Trading Company
✨Know Your Stuff
Before the interview, make sure you understand the mission and values of the Salvation Army Trading Company Ltd. Familiarise yourself with their charity work and how your role as a Retail Area Collector contributes to their goals. This shows genuine interest and helps you connect your experience to their mission.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about situations where you’ve had to adapt quickly or solve problems on the spot, as these will highlight your ability to think on your feet.
✨Be Ready to Discuss Manual Handling
This role involves a lot of manual handling, so be prepared to discuss your physical capabilities and any relevant experience. If you've worked in similar roles before, share those experiences and how you managed the physical demands while maintaining a positive attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
