Sales Assistant in Ormskirk

We are looking for an enthusiastic Temporary Sales Assistant. If you have had customer‑focused experience, whether in paid or voluntary roles and have a friendly and positive outlook, then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop as successful as it can possibly be.

Key Responsibilities

• Help to maintain high standards of visual merchandising throughout the shop
• Assist our customers throughout their visit, from entering the shop to completing their purchase
• Actively promote and explain the benefits of Gift Aid to customers and other various promotions
• Complete all company paperwork, including cashing up and banking procedures
• Encourage and assist in the training of volunteers
• Assist in the sorting and preparation of all donated stock
• Travel to other shops if part of a cluster from time to time
• Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
• Be responsible for the daily running of the shop and management of volunteers in the Managers' absence
• Ensure that personal behaviour reflects the visions and values of the company

Required Qualities

• Are resilient, supportive, caring, hands on and enthusiastic
• Possess a positive attitude in delivering exceptional customer service
• Want to make a positive change
• Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
• Are adaptable; able to think on your feet
• Have a keen interest in the environment and sustainability
• Have an engaging personality, the desire to succeed and be the best you can be

Working Hours

Hours will be worked on a shift basis between Monday - Saturday.

Equal Opportunity Statement

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.

Company Benefits

• Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an extra week.
• Virtual GP Service: Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10 pm, 7 days a week.
• Excellent Pension Scheme: Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving you Life Assurance of 3 x your normal salary.
• Company Sick Pay: This is paid from the end of your probation period and increases during your employment with us.
• Discounts: All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL.
• Wellbeing Commitment: Our colleagues are our most important asset, and we are committed to the wellbeing of our teams being our single most important issue.

Why join Salvation Army Trading Company Ltd (SATCoL)?

Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Army’s vital work with vulnerable people in the UK by raising money. Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks. We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands. With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army. We have a strong and positive culture, led by our values ‘Compassion, Accountability, Respect and Equality’ and our core purpose of ‘enabling mission and providing resource to help the work of The Salvation Army’. We truly CARE.