At a Glance
- Tasks: Manage daily shop operations and ensure exceptional customer service.
- Company: Join a compassionate team at The Salvation Army.
- Benefits: 26 days annual leave, virtual GP service, and great pension scheme.
- Other info: Enjoy a collaborative environment with opportunities for growth and new experiences.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Looking for resilient, enthusiastic leaders with a passion for sustainability.
The predicted salary is between 25000 - 30000 £ per year.
As the Manager you will be responsible for the day-to-day running of the shop. Customer service is our priority, from dealing with donors and customers to making sure the shop is welcoming and inviting. Besides this you will be expected to ensure that the donations are prepared and sorted ready for the shop floor. This role will involve a significant amount of manual handling.
In addition to a number of paid employees, you must be able to recruit and maintain a bank of skilled and general volunteers who will be able to collect, sort and prepare donations for sale as well as give our customers the service that they deserve. This role will also include establishing links with local businesses, Salvation Army Corps and individuals within the community to provide donations and volunteer time.
Qualifications
- Are resilient, supportive, caring, hands on and enthusiastic.
- Possess a positive attitude in delivering exceptional customer service.
- Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves.
- Have a dynamic leadership style with an appetite for success.
- Have a passion for developing people.
- Possess fantastic ideas for partnerships to deliver re-use and repair services with local connections and knowledge to make them happen.
- Have a keen interest in the environment and sustainability.
- Have an engaging personality, the desire to succeed and be the best you can be.
Legal
All Shop Managers will be required to complete an Enhanced DBS Check. We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Company Benefits
- Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an extra week.
- Virtual GP Service: Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10pm, 7 days a week.
- Excellent Pension Scheme: Defined contribution scheme, company doubles contributions up to 6% and gives life assurance of 3 × salary.
- Company Sick Pay: Paid from the end of the probation period, increases during employment.
- Discounts: 25% discount on all original, full priced products sold by SATCoL.
- Wellbeing Commitment: Dedicated to the wellbeing of teams.
- Other benefits: See attachment for details.
Why Join SATCoL?
- Part of a growing company that raises money to support vulnerable people.
- Work in a culture of compassion, accountability, respect and equality.
- Enjoy autonomy and encourage new ideas.
- Opportunities for growth and promotion from within.
- Inclusive and collaborative work environment.
- Wide range of exciting challenges and new experiences.
Shop Manager in Newton Aycliffe employer: Salvation Army Trading Company
Join SATCoL as a Shop Manager and be part of a compassionate team dedicated to supporting vulnerable people in the community. With a strong focus on employee wellbeing, you will enjoy generous benefits including 26 days of annual leave, a robust pension scheme, and opportunities for personal and professional growth in an inclusive and collaborative environment. Experience the satisfaction of leading a welcoming shop while fostering local partnerships and making a positive impact on sustainability.
Contact Details:
Salvation Army Trading Company Recruitment Team
