At a Glance
- Tasks: Assist customers, maintain shop standards, and support volunteers in a vibrant charity retail environment.
- Company: Join an award-winning charity retailer that values its people and the planet.
- Benefits: Enjoy 26 days holiday, virtual GP services, and a fantastic pension scheme.
- Why this job: Make a positive impact while developing your skills in a supportive community-focused team.
- Qualifications: Customer service experience and a friendly, positive attitude are essential.
- Other info: Flexible shifts with no evening or Sunday work, plus opportunities for personal growth.
The predicted salary is between 20000 - 30000 £ per year.
Do you want to work for a company that has been named in The UK's Top 25 Best Large Company to work for and Charity's Top 5 Best Organisation to work for by Best Companies Ltd? Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award? Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention there is no evening or Sunday working? Do you have excellent customer service skills? If this is you, read on!
We are looking for an enthusiastic Sales Assistant. If you have had customer-focused experience, whether in paid or voluntary roles and have a friendly and positive outlook, then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop as successful as it can possibly be.
- Help to maintain high standards of visual merchandising throughout the shop
- Assist our customers throughout their visit, from entering the shop to completing their purchase
- Actively promote and explain the benefits of Gift Aid to customers and other various promotions
- Complete all company paperwork, including cashing up and banking procedures
- Encourage and assist in the training of volunteers
- Assist in the sorting and preparation of all donated stock
- Travel to other shops if part of a cluster from time to time
- Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
- Be responsible for the daily running of the shop and management of volunteers in the Manager's absence
- Ensure that personal behaviour reflects the visions and values of the company
If you:
- Are resilient, supportive, caring, hands on and enthusiastic
- Possess a positive attitude in delivering exceptional customer service
- Want to make a positive change
- Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
- Are adaptable; able to think on your feet
- Have a keen interest in the environment and sustainability
- Have an engaging personality, the desire to succeed and be the best you can be
THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!
Hours will be worked on a shift basis between Monday - Saturday. All key responsibilities and desirable skills can be found on the Job Description when you apply.
Company Benefits:
- Annual Leave – Starting at 26 days plus bank holidays, with the ability to buy an extra week.
- Virtual GP Service – Phone consultations available 24/7, video consultations from 8am to 10pm.
- Excellent Pension Scheme – Defined Contribution Scheme, company doubles contributions up to 6%, and Life Assurance of 3x salary.
- Company Sick Pay – Paid from the end of your probation period and increases during your employment.
- Discounts – All colleagues are entitled to a 25% discount on all original, full priced products sold by SATCoL.
- Wellbeing Commitment – Our colleagues are our most important asset, and we are committed to the wellbeing of our teams as our single most important issue.
- Other benefits – SATCoL offer many more fantastic benefits, please see attachment for details.
Why join Salvation Army Trading Company Ltd (SATCoL)?
Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Army’s vital work with vulnerable people in the UK by raising money. Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks. We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands. With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army. We have a strong and positive culture, led by our values ‘Compassion, Accountability, Respect and Equality’ and our core purpose of ‘enabling mission and providing resource to help the work of The Salvation Army’. We truly CARE. We believe in empowering people; therefore, our roles offer lots of independence. Whether you are part of our front-line collections team or our central support function, we encourage autonomy and embrace new ideas. Whatever our colleagues’ workplace aspirations, SATCoL supports them at all levels to grow and succeed, believing in internal development and promoting from within wherever possible. We value every colleague, no matter what department or role you work in. Inclusivity underpins our strong team ethic and allows for collaborative working to help one another be successful. We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences, where no two days are the same.
Sales Assistant in Nantwich employer: Salvation Army Trading Company
Contact Detail:
Salvation Army Trading Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Nantwich
✨Tip Number 1
Get to know the company! Research Salvation Army Trading Company and its values. When you walk into that interview, show us you understand our mission and how you can contribute to it. It’ll make a great impression!
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you’ve gone above and beyond. We want to hear those stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you come in for your interview. It shows us you’re serious about joining our team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in our minds as we make our decision. Plus, it shows you’re genuinely interested in the role!
We think you need these skills to ace Sales Assistant in Nantwich
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and the charity sector shine through. We want to see that you’re excited about the role and how you can contribute to our mission!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. Mention any customer-focused roles you've had, whether paid or voluntary, and how they’ve prepared you for this position with us.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Salvation Army Trading Company
✨Know the Company Inside Out
Before your interview, take some time to research Salvation Army Trading Company Ltd. Understand their mission, values, and recent achievements. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your friendly and positive attitude, as this is exactly what they’re looking for!
✨Demonstrate Your Passion for Sustainability
Given the company’s focus on the environment and sustainability, be ready to discuss your views on these topics. Share any personal experiences or initiatives you've been involved in that reflect your commitment to making a positive change.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities for volunteers, or how they measure success in the shop. This shows your enthusiasm and helps you gauge if it’s the right fit for you.