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- Tasks: Lead a charity shop, manage daily operations, and provide excellent customer service.
- Company: Join the award-winning Salvation Army Trading Company, dedicated to community impact.
- Benefits: Enjoy 26 days annual leave, virtual GP service, and a great pension scheme.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Looking for resilient, enthusiastic leaders with a passion for customer service.
- Other info: Opportunities for personal growth and a supportive, inclusive work environment.
The predicted salary is between 30000 - 42000 £ per year.
Are you looking to lead a charity shop and make a difference in your community? Salvation Army Trading Company Ltd (SATCoL) is independent, award-winning, and committed to caring for colleagues, stakeholders and the planet. This role emphasizes community impact, eliminating evening or Sunday work, and offering strong benefits.
Responsibilities
- Manage the day-to-day running of the shop with a focus on excellent customer service.
- Oversee donations preparation and sorting for shop floor presentation; manage manual handling as part of the role.
- Recruit and maintain a bank of skilled and general volunteers to assist with donation collection, sorting, and service delivery.
- Establish links with local businesses, Salvation Army Corps, and community contacts to source donations and volunteer support.
- Coordinate with paid staff and volunteers to provide the service our customers deserve.
- Ensure awareness of and compliance with all relevant safeguarding and compliance requirements (Including Enhanced DBS as applicable).
Qualifications / Skills
- Resilient, supportive, caring, hands-on and enthusiastic.
- Positive attitude with a focus on exceptional customer service.
- Dynamic leadership style with a drive for success and developing people.
- Strong ideas for partnerships to deliver reuse and repair services using local connections.
- Interest in the environment and sustainability.
- Engaging personality with the desire to succeed and be the best you can be.
What You’ll Be Offered
- Starting annual leave of 26 days plus bank holidays, with the option to buy an extra week.
- Virtual GP service.
- Excellent pension scheme (Defined Contribution, company matching up to 6%, Life Assurance 3x).
- Company sick pay (from end of probation, increasing with service).
- Colleague discounts: 25% off all original, full-priced products.
- Wellbeing commitment and a supportive work environment.
- Additional benefits detailed in attachments.
We are an equal opportunities employer and welcome applications from all sectors. This advert may close earlier than the listed date in extreme circumstances. All Shop Managers will be required to complete an Enhanced DBS Check.
Why join SATCoL?
- Opportunity to contribute to The Salvation Army’s vital work through a growing network of charity shops and donation centres.
- A culture that cares for colleagues, stakeholders, community and environment.
- Independence in roles with opportunities for autonomy and ideas.
- Commitment to internal development and promotion from within where possible.
- Value placed on inclusivity and collaboration across teams.
The Salvation Army registered charity numbers: 214779 (UK) and SC009359 (Scotland).
Shop Manager in Morley employer: Salvation Army Trading Company
Contact Detail:
Salvation Army Trading Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Morley
✨Tip Number 1
Get to know the charity shop scene in your area! Visit local shops, chat with managers, and understand what makes them tick. This will not only give you insights but also help you build connections that could be beneficial when you're applying.
✨Tip Number 2
Show off your personality during interviews! The role of a Shop Manager is all about engaging with the community and leading a team. Be yourself, share your passion for customer service, and let your enthusiasm shine through.
✨Tip Number 3
Don’t just apply; follow up! After submitting your application through our website, drop a friendly email or call to express your excitement about the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Network like a pro! Attend local events or volunteer opportunities related to charity work. Meeting people in the field can lead to job openings and valuable recommendations. Plus, it’s a great way to show your commitment to the community!
We think you need these skills to ace Shop Manager in Morley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and how your values align with ours at StudySmarter.
Tailor Your CV: Make sure to customise your CV for the Shop Manager position. Highlight relevant experience, especially in customer service and team management, so we can see how you'd fit right into our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us understand why you're the perfect fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Salvation Army Trading Company
✨Know Your Community
Before the interview, research the local community and the specific needs of the charity shop. Be ready to discuss how you can engage with local businesses and organisations to boost donations and volunteer support. Showing that you understand the community will demonstrate your commitment to making a difference.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Highlight your dynamic leadership style and how you’ve developed people around you. The interviewers will want to see that you can inspire and motivate both paid staff and volunteers to deliver exceptional customer service.
✨Emphasise Customer Service
Since excellent customer service is a key focus for this role, think of specific instances where you went above and beyond for customers. Be ready to explain how you would ensure a positive shopping experience and how you plan to train volunteers in customer service best practices.
✨Discuss Sustainability Initiatives
Given the emphasis on environmental impact, come prepared with ideas on how to promote sustainability within the shop. Whether it’s through partnerships for reuse and repair services or eco-friendly practices, showing your passion for the environment will resonate well with the interviewers.