At a Glance
- Tasks: Assist customers, maintain shop standards, and support a team of volunteers.
- Company: Join a charitable organisation with a mission to make a positive change.
- Benefits: Earn £12.88 per hour, enjoy 26 days annual leave, and receive discounts on products.
- Other info: Flexible part-time hours with opportunities for personal growth and wellbeing support.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Friendly, adaptable, and passionate about customer service and sustainability.
The predicted salary is between 12.88 - 12.88 £ per hour.
The Vacancy
This is a Permanent, Part time vacancy that will close in 2 days at 23:59 BST.
Part time, 15 hours, £12.88 per hour.
We are looking for an enthusiastic Sales Assistant.
If you have had customer‑focussed experience, whether in paid or voluntary roles, and have a friendly and positive outlook, we want you to assist our Shop Manager and team of hardworking volunteers to make our shop as successful as possible.
Responsibilities
- Help to maintain high standards of visual merchandising throughout the shop.
- Assist customers throughout their visit, from entering the shop to completing their purchase.
- Actively promote and explain the benefits of Gift Aid to customers and other promotions.
- Complete all company paperwork, including cashing up and banking procedures.
- Encourage and assist in the training of volunteers.
- Assist in sorting and preparing all donated stock.
- Travel to other shops if part of a cluster from time to time.
- Support the Shop Manager in all aspects of best practice and Health and Safety procedures.
- Be responsible for the daily running of the shop and management of volunteers in the Manager's absence.
- Ensure that personal behaviour reflects the vision and values of the company.
Qualifications / Must‑Haves
- Resilient, supportive, caring, hands‑on and enthusiastic.
- Positive attitude in delivering exceptional customer service.
- Desire to make a positive change.
- Take pride in maintaining the high standards promised to colleagues, stakeholders and oneself.
- Adaptable; able to think on your feet.
- Interest in the environment and sustainability.
- Engaging personality, desire to succeed and be the best you can be.
- Working Hours
Hours will be worked on a shift basis between Monday and Saturday.
Compensation and Benefits
Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an additional week.
Virtual GP Service: Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10pm, 7 days a week.
Excellent Pension Scheme: Defined Contribution Scheme, with the company doubling your contributions up to 6% and providing Life Assurance equal to 3× your normal salary.
Company Sick Pay: Paid from the end of your probation period and increases during your employment with us.
Discounts: All colleagues are entitled to a 25% discount on all original, full‑priced products sold by SATCo L.
Wellbeing Commitment: We are committed to the wellbeing of our teams as our single most important issue.
SATCo L offers many more fantastic benefits; please see attachment for details.
Equal Opportunity
We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Registered Company no.
The Salvation Army registered charity and in Scotland no. SC .
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Contact Details:
Salvation Army Trading Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Lincoln
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Salvation Army Trading Company, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant in Lincoln
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Salvation Army Trading Company that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Salvation Army Trading Company will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Salvation Army Trading Company and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Salvation Army Trading Company
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Salvation Army Trading Company, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Salvation Army Trading Company!