At a Glance
- Tasks: Collect and deliver goods while providing exceptional customer service.
- Company: Join the UK's leading textile recycling and clothing collection company.
- Benefits: Enjoy 26 days holiday, virtual GP service, and a fantastic pension scheme.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real difference in communities while working with a supportive team.
- Qualifications: Customer-focused experience and a full driving licence required.
The predicted salary is between 18900 - 23100 £ per year.
This is a Permanent, Full time vacancy. Do you want to work for the UK’s leading textile, recycling and clothing collection company, that passionately cares about its colleagues, stakeholders and the planet, whilst offering some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Then read on!
We are looking for a friendly & helpful new member of the team. If you have had customer focussed experience, whether in paid or voluntary roles, enjoy getting out and about meeting people and have a friendly and positive outlook then we are looking for you to assist our teams in making the shop as successful as it can be.
As a Retail Area Collector, you will be primarily responsible for the collection and delivery of goods to private houses. You will be required to assess the donated goods for quality and assist in the shop when not required to drive. This role will involve an extensive amount of manual handling.
If you have:
- A positive attitude in delivering exceptional customer service
- A full and current driving licence
- A passion for charity retailing
- Knowledge of the local area
- The ability to be adaptable and to think on your feet
THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!
We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Company Benefits
- Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an extra week.
- Virtual GP Service: Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10 pm, 7 days a week.
- Excellent Pension Scheme: SATCoL offer a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving you Life Assurance of 3 x your normal salary.
- Company Sick Pay: This is paid from the end of your probation period and increases during your employment with us.
- Discounts: All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL.
- Wellbeing Commitment: Our colleagues are our most important asset, and we are committed to the wellbeing of our teams being our single most important issue.
SATCoL offer many more fantastic benefits.
Why join Salvation Army Trading Company Ltd (SATCoL)?
- Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Army’s vital work with vulnerable people in the UK by raising money.
- Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks.
- We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands.
- With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army.
- We have a strong and positive culture, led by our values ‘Compassion, Accountability, Respect and Equality’ and our core purpose of ‘enabling mission and providing resource to help the work of The Salvation Army’.
- We truly CARE. We believe in empowering people; therefore, our roles offer lots of independence.
- Whether you are part of our front-line collections team or our central support function, we encourage autonomy and embrace new ideas.
- Whatever our colleagues’ workplace aspirations, SATCoL supports them at all levels to grow and succeed, believing in internal development and promoting from within wherever possible.
- We value every colleague, no matter what department or role you work in.
- Inclusivity underpins our strong team ethic and allows for collaborative working to help one another be successful.
- We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences, where no two days are the same.
Our Values
- Compassion
- Accountability
- Respect
- Equality
Retail Area Collector in Ipswich employer: Salvation Army Trading Company
At Salvation Army Trading Company Ltd, we pride ourselves on being an excellent employer that values community engagement and personal growth. Our flexible volunteer roles not only allow you to contribute to vital charitable work but also offer opportunities to develop new skills, meet like-minded individuals, and enjoy a supportive work culture. With perks such as travel reimbursement, staff discounts, and access to a comprehensive employee benefits platform, volunteering with us is a rewarding experience that makes a real difference in the lives of others.
Contact Details:
Salvation Army Trading Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Area Collector in Ipswich
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Salvation Army Trading Company, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Salvation Army Trading Company!
We think you need these skills to ace Retail Area Collector in Ipswich
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Salvation Army Trading Company, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Salvation Army Trading Company and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Salvation Army Trading Company that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Salvation Army Trading Company
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
