At a Glance
- Tasks: Lead a team of volunteers and ensure a fantastic shopping experience for customers.
- Company: Join a supportive charity with a strong commitment to community and sustainability.
- Benefits: Enjoy 26 days annual leave, discounts, and a great pension scheme.
- Other info: Flexible shifts available, perfect for students looking to gain experience.
- Why this job: Make a positive impact while developing leadership skills in a vibrant environment.
- Qualifications: Enthusiastic, adaptable, and passionate about customer service and sustainability.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for an enthusiastic Sales Assistant to support our shop manager and team of volunteers in making our shop as successful as possible.
Responsibilities
- Help to maintain high standards of visual merchandising throughout the shop.
- Assist our customers throughout their visit, from entering the shop to completing their purchase.
- Actively promote and explain the benefits of Gift Aid to customers and other various promotions.
- Complete all company paperwork, including cashing up and banking procedures.
- Encourage and assist in the training of volunteers.
- Assist in the sorting and preparation of all donated stock.
- Travel to other shops if part of a cluster from time to time.
- Support the Shop Manager in all aspects of best practice and Health and Safety Procedures.
- Be responsible for the daily running of the shop and management of volunteers in the manager’s absence.
- Ensure that personal behaviour reflects the visions and values of the company.
Qualifications
- Resilient, supportive, caring, hands-on and enthusiastic.
- Positive attitude in delivering exceptional customer service.
- Ability to make a positive change and take pride in maintaining high standards.
- Adaptable, able to think on your feet.
- Interest in the environment and sustainability.
- Engaging personality, desire to succeed and be the best you can be.
Hours: Shift basis Monday - Saturday.
Company Benefits
- Annual Leave – Starting at 26 days plus bank holidays, with the ability to buy an extra week.
- Virtual GP Service – Phone consultations available 24 hours a day, 7 days a week, and video consultations from 8am to 10pm.
- Excellent Pension Scheme – Defined Contribution Scheme, with the company doubling your contributions up to 6% and providing life assurance of 3× your salary.
- Company Sick Pay – Paid from the end of the probation period and increases during employment.
- Discounts – All colleagues are entitled to a 25% discount on all original, full priced products sold by SATCoL.
- Wellbeing Commitment – Commitment to the wellbeing of our teams as our single most important issue.
We are an equal opportunities employer and welcome applications from all sectors.
Shop Lead & Volunteer Team Coach in Guildford employer: Salvation Army Trading Company
Join a dynamic team at The Salvation Army, where your role as Shop Lead & Volunteer Team Coach not only supports our mission but also fosters a vibrant work culture focused on community and sustainability. With generous benefits including 26 days of annual leave, a robust pension scheme, and a commitment to employee wellbeing, we empower our staff to thrive both personally and professionally. Experience the satisfaction of making a positive impact while enjoying a supportive environment that values your contributions and encourages growth.
Contact Details:
Salvation Army Trading Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Lead & Volunteer Team Coach in Guildford
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop in and chat with the team. This shows you’re genuinely interested and helps you understand what they value in a Sales Assistant.
✨Tip Number 2
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. We want to see that you can deliver exceptional service just like we do at StudySmarter.
✨Tip Number 3
Be ready to talk about teamwork! As a Shop Lead & Volunteer Team Coach, you'll be working closely with volunteers. Share your experiences in training or leading teams to highlight your supportive nature.
✨Tip Number 4
Don’t forget to express your passion for sustainability! Since the role involves an interest in the environment, let them know how you align with their values and how you can contribute to their mission.
We think you need these skills to ace Shop Lead & Volunteer Team Coach in Guildford
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see how excited you are about supporting our shop and working with volunteers. A positive attitude can really make your application stand out.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the job description. Highlight your customer service experience and any relevant volunteer work. We love seeing how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Shop Lead & Volunteer Team Coach role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Salvation Army Trading Company
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shop Lead & Volunteer Team Coach. Familiarise yourself with visual merchandising standards and how to engage customers effectively. This will help you demonstrate your enthusiasm and readiness to support the shop manager.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you’ve helped customers or trained volunteers. This will show that you have the positive attitude and hands-on approach they’re looking for.
✨Emphasise Your Team Spirit
Since this role involves managing volunteers, be ready to discuss how you encourage and support team members. Share specific instances where you’ve fostered a collaborative environment or helped someone improve their skills. This will highlight your caring and supportive nature.
✨Align with Their Values
Research the company’s vision and values, especially around sustainability and community support. During the interview, express how your personal beliefs align with theirs. This will show that you’re not just a fit for the role, but also for the company culture.
