At a Glance
- Tasks: Lead a vibrant charity shop, ensuring excellent customer service and managing donations.
- Company: Join an award-winning company dedicated to community support and sustainability.
- Benefits: Enjoy 26 days holiday, virtual GP services, and a fantastic pension scheme.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Dynamic work environment with opportunities for personal growth and community engagement.
The predicted salary is between 24000 - 36000 £ per year.
This is a Permanent, Part time vacancy that will close in 6 days at 23:59 GMT.
Do you want to work for a company that has been named in The UK's Top 25 Best Large Company to work for and Charity's Top 5 Best Organisation to work for by Best Companies Ltd? Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award? Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market? Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention, there is no evening or Sunday working too?!
Our managers lead from the front and take their colleagues and customers on an amazing journey! Do you have excellent customer service skills, innovative ideas, are dynamic by nature and want the autonomy of running your very own shop?
As the Manager you will be responsible for the day to day running of the shop. Customer service is our priority, from dealing with donors and customers to making sure the shop is welcoming and inviting. In addition to this you will be expected to ensure that the donations are prepared and sorted ready for the shop floor. This role will involve a significant amount of manual handling. In addition to a number of paid employees you must be able to recruit and maintain a bank of skilled and general volunteers who will be able to collect and sort and prepare donations for sale as well as giving our customers the service that they deserve. This role will also include establishing links with local businesses, Salvation Army Corps and individuals within the community, not only to provide donations but who can volunteer time to offer skills and train other people.
All key responsibilities and desirable skills can be found on the Job Description when you apply.
If you:
- Are resilient, supportive, caring, hands on and enthusiastic
- Possess a positive attitude in delivering exceptional customer service
- Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
- Have a dynamic leadership style with an appetite for success
- Have a passion for developing people
- Possess fantastic ideas for partnerships to deliver re-use and repair services with the local connections and knowledge to make them happen
- Have a keen interest in the environment and sustainability
- Have an engaging personality, the desire to succeed and be the best you can be
THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!
All Shop Managers will be required to complete an Enhanced DBS Check. We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Company Benefits
- Annual Leave Starting at 26 days plus bank holidays, with the ability to buy an extra week.
- Virtual GP Service Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10 pm, 7 days a week.
- Excellent Pension Scheme SATCoL offer a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving your Life Assurance of 3 x your normal salary.
- Company Sick Pay This is paid from the end of your probation period and increases during your employment with us.
- Discounts All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL.
- Wellbeing Commitment Our colleagues are our most important asset, and we are committed to the wellbeing of our teams being our single most important issue.
SATCoL offer many more fantastic benefits, please see attachment for details.
Why join Salvation Army Trading Company Ltd (SATCoL)?
Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Army’s vital work with vulnerable people in the UK by raising money. Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks. We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands. With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army. We have a strong and positive culture, led by our values ‘Compassion, Accountability, Respect and Equality’ and our core purpose of ‘enabling mission and providing resource to help the work of The Salvation Army’. We truly CARE. We believe in empowering people; therefore, our roles offer lots of independence. Whether you are part of our front-line collections team or our central support function, we encourage autonomy and embrace new ideas. Whatever our colleagues’ workplace aspirations, SATCoL supports them at all levels to grow and succeed, believing in internal development and promoting from within wherever possible. We value every colleague, no matter what department or role you work in. Inclusivity underpins our strong team ethic and allows for collaborative working to help one another be successful. We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences, where no two days are the same.
Shop Manager in Ellesmere Port employer: Salvation Army Trading Company
Contact Detail:
Salvation Army Trading Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Ellesmere Port
✨Tip Number 1
Get to know the company! Research Salvation Army Trading Company Ltd and its values. When you walk into that interview, show us you understand our mission and how you can contribute to it. It’ll make you stand out!
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Ask them about their experiences and what they love about working here. This insider info can give you an edge in your application.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you’ve demonstrated excellent customer service or leadership. We want to hear how you’ve handled challenges and made a positive impact.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind us why you’re the perfect fit. It shows enthusiasm and professionalism!
We think you need these skills to ace Shop Manager in Ellesmere Port
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about customer service and community engagement, so share your experiences that highlight these passions.
Tailor Your CV: Make sure your CV is tailored to the Shop Manager position. Highlight relevant skills and experiences that match the job description. We love seeing how your unique background can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Salvation Army Trading Company
✨Know the Company Inside Out
Before your interview, take some time to research Salvation Army Trading Company Ltd. Understand their mission, values, and recent achievements. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Customer Service Skills
As a Shop Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can create a welcoming environment and handle challenging situations with grace.
✨Demonstrate Leadership Qualities
Think about your leadership style and how it fits with the dynamic nature of this role. Be ready to discuss how you've motivated teams in the past, managed volunteers, and fostered a positive atmosphere. They want to see that you can lead by example!
✨Bring Innovative Ideas to the Table
The job description mentions a passion for developing partnerships and sustainability. Come prepared with ideas on how to engage local businesses or enhance community involvement. This shows your proactive approach and commitment to the role.