At a Glance
- Tasks: Assist customers, maintain shop standards, and support a team of volunteers.
- Company: Join the Salvation Army Trading Company, making a difference in the community.
- Benefits: Enjoy 26 days annual leave, discounts, and a strong pension scheme.
- Other info: Flexible shifts available, with opportunities for career growth and development.
- Why this job: Be part of a mission-driven company that values compassion and sustainability.
- Qualifications: Friendly, adaptable, and passionate about customer service and the environment.
The predicted salary is between 10 - 12 £ per hour.
This is a Permanent, Part time vacancy that will close in 11 days at 23:59 BST.
We are looking for an enthusiastic Sales Assistant. If you have had customer‑focused experience, whether in paid or voluntary roles and have a friendly and positive outlook, then we are looking for you to assist our Shop Manager and team of hardworking volunteers to keep our shop as successful as possible.
Responsibilities
- Help maintain high standards of visual merchandising throughout the shop
- Assist customers throughout their visit, from entering the shop to completing their purchase
- Actively promote and explain the benefits of Gift Aid to customers and other promotions
- Complete all company paperwork, including cashing up and banking procedures
- Encourage and assist in the training of volunteers
- Assist in sorting and preparation of donated stock
- Travel to other shops if part of a cluster from time to time
- Support the Shop Manager in all aspects of best practice and Health and Safety procedures
- Be responsible for daily running of the shop and management of volunteers in the Manager's absence
- Ensure that personal behaviour reflects the vision and values of the company
Qualifications
- Resilient, supportive, caring, hands on and enthusiastic
- Possess a positive attitude in delivering exceptional customer service
- Want to make a positive change
- Take pride in everything you do to maintain the high standards we promise to our colleagues, stakeholders and ourselves
- Adaptable; able to think on your feet
- Have a keen interest in the environment and sustainability
- Have an engaging personality, the desire to succeed and be your best
Hours will be worked on a shift basis between Monday - Saturday. We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Company Benefits
- Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an extra week.
- Virtual GP Service: Phone consultations available 24hrs a day, 7 days a week, 365 days and video consultations from 8am to 10pm, 7 days a week.
- Excellent Pension Scheme: Defined Contribution Scheme, with the company doubling your contributions up to 6%, and Life Assurance of 3× your normal salary.
- Company Sick Pay: Paid from the end of your probation period and increases during employment.
- Discounts: All colleagues entitled to a 25% discount on all original, full‑priced products sold.
- Wellbeing Commitment: Commitment to the wellbeing of our teams.
Why Join Salvation Army Trading Company Ltd (SATCoL)?
- Be part of a steadily growing company that raises money for The Salvation Army’s vital work with vulnerable people in the UK.
- Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling.
- We lead in textile reuse and recycling and have raised over £80 million in the last 10 years.
- Strong culture led by values ‘Compassion, Accountability, Respect and Equality’ and core purpose of ‘enabling mission and providing resource to help the work of The Salvation Army’.
- Empowering people: roles offer independence and encourage autonomy and new ideas.
- Support for career growth and internal development.
- Inclusivity underpins our team ethic and collaborative working.
- Wide variety of opportunities with exciting challenges.
Sales Assistant in Ellesmere Port employer: Salvation Army Trading Company
Join the Salvation Army Trading Company Ltd (SATCoL) as a Sales Assistant and be part of a compassionate team dedicated to making a positive impact in the community. With a strong commitment to employee wellbeing, generous benefits including 26 days of annual leave, a robust pension scheme, and opportunities for personal growth, SATCoL fosters an inclusive work culture that values your contributions. Embrace the chance to work in a supportive environment that prioritises sustainability and empowers you to make a difference while enjoying a rewarding career.
Contact Details:
Salvation Army Trading Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Ellesmere Port
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Salvation Army Trading Company. Understand their values and mission, and think about how your experience aligns with their goals. This will show them you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your customer service skills! Since this role is all about assisting customers, think of examples from your past experiences where you’ve gone above and beyond for someone. Be ready to share these stories during your interview to highlight your friendly and positive outlook.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you’re looking sharp and presentable. A neat appearance reflects your respect for the role and the company. Plus, it’ll help you feel more confident when you walk in!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Sales Assistant in Ellesmere Port
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that friendly and positive outlook you have, so don’t hold back on expressing why you’re excited about the Sales Assistant role.
Tailor Your Experience:Make sure to highlight any customer-focused experience you’ve had, whether it’s paid or voluntary. We love seeing how your past roles have prepared you to assist our Shop Manager and work with our team of volunteers.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see how you can contribute to maintaining high standards in our shop.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Salvation Army Trading Company
✨Know the Company Values
Before your interview, take some time to understand the core values of the Salvation Army Trading Company Ltd. They emphasise compassion, accountability, respect, and equality. Show how your personal values align with theirs during the interview to demonstrate that you’re a great fit for their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Whether it’s in paid roles or volunteering, highlight your friendly and positive attitude, as this will resonate well with the interviewers.
✨Be Ready to Discuss Visual Merchandising
Since maintaining high standards of visual merchandising is part of the role, think about how you can contribute to this. Bring ideas or examples of how you’ve successfully displayed products in the past, and be prepared to discuss how you would approach this in their shop.
✨Demonstrate Your Adaptability
The job requires someone who can think on their feet and adapt to changing situations. Prepare to share instances where you’ve had to adjust quickly to new challenges or environments. This will show that you can handle the dynamic nature of the role and support the Shop Manager effectively.
