At a Glance
- Tasks: Support the shop manager and assist customers in a charity retail environment.
- Company: Join a well-respected charity with a mission to make a positive change.
- Benefits: Earn £12.88 per hour, enjoy 26 days annual leave, and receive a 25% discount on products.
- Other info: Flexible part-time hours with no evening or Sunday shifts.
- Why this job: Make a difference while gaining valuable experience in customer service and retail.
- Qualifications: Enthusiastic, adaptable, and passionate about sustainability and exceptional service.
The predicted salary is between 12 - 13 € per hour.
We are looking for an enthusiastic Sales Assistant to support our shop manager and team of volunteers in a charity retail shop.
Location / Hours
Permanent part‑time position: 7.5 hours per day, 1 day over 6, on a shift basis Monday‑Saturday. Salary £12.88 per hour. No evening or Sunday work.
Role Responsibilities
- Help maintain high standards of visual merchandising throughout the shop
- Assist customers throughout their visit, from entering the shop to completing their purchase
- Actively promote and explain the benefits of Gift Aid and other promotions
- Complete all company paperwork, including cashing up and banking procedures
- Encourage and assist in the training of volunteers
- Assist in sorting and preparation of donated stock
- Travel to other shops within the cluster when required
- Support the shop manager in health and safety procedures
- Be responsible for the daily running of the shop and management of volunteers in the manager’s absence
- Ensure personal behaviour reflects the company’s vision and values
Required Skills & Qualifications
- Resilient, supportive, caring, hands‑on and enthusiastic
- Positive attitude in delivering exceptional customer service
- Desire to make a positive change
- Take pride in maintaining high standards for colleagues, stakeholders and self
- Adaptable and able to think on feet
- Keen interest in the environment and sustainability
- Engaging personality, desire to succeed and improve
What We Offer
- Annual leave: starting 26 days plus bank holidays, with option to purchase an extra week
- Virtual GP Service: phone consultations 24/7, video 8am‑10pm, 7 days a week
- Defined Contribution pension scheme with company match up to 6% and life assurance of 3× salary
- Company sick pay: paid from end of probation, increases with time
- 25% discount on all full‑priced products sold by the shop
- Well‑being commitment to support team health and wellness
We are an equal opportunities employer and welcome applications from all sectors.
Sales Assistant in Dumbarton employer: Salvation Army Trading Company
The Salvation Army offers a rewarding opportunity for a Sales Assistant in a charity retail shop, where you can make a meaningful impact while enjoying a supportive work culture. With generous benefits including 26 days of annual leave, a defined contribution pension scheme, and a commitment to employee well-being, this role provides a fulfilling environment for personal and professional growth. Join a team that values resilience, enthusiasm, and a passion for sustainability, all while working flexible hours without evening or Sunday shifts.
Contact Detail:
Salvation Army Trading Company Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Dumbarton
✨Tip Number 1
Get to know the charity and its mission! Before your interview, do a bit of research on The Salvation Army. Understanding their values and how they impact the community will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! As a Sales Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've provided exceptional service or resolved issues. This will help you shine during the interview.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality comes through. Let them see your passion for helping others and your commitment to maintaining high standards in the shop. A positive attitude goes a long way!
✨Tip Number 4
Be ready to discuss teamwork! Since you'll be working with volunteers and supporting the shop manager, think about how you can contribute to a positive team environment. Share your ideas on training and motivating others to create a supportive atmosphere.
We think you need these skills to ace Sales Assistant in Dumbarton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Sales Assistant and supporting our team. A positive attitude can really make your application stand out.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for someone who embodies our values, so don’t be shy about showcasing your relevant experience!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we want to get to know you quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Salvation Army Trading Company
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Sales Assistant. Familiarise yourself with the key tasks like visual merchandising and customer service. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Customer Service Skills
Since this position revolves around helping customers, be prepared to share examples of how you've delivered exceptional customer service in the past. Think of specific situations where you went above and beyond to assist someone, as this will highlight your positive attitude and caring nature.
✨Emphasise Teamwork and Leadership
As you'll be supporting the shop manager and working with volunteers, it's important to showcase your teamwork skills. Share experiences where you've successfully collaborated with others or taken the lead in a group setting. This will show that you're adaptable and can think on your feet.
✨Align with Company Values
Research the charity's mission and values before your interview. Be ready to discuss how your personal values align with theirs, especially regarding sustainability and making a positive change. This will demonstrate your genuine interest in the role and the organisation.
