Retail Manager in Coventry

This is a permanent, full-time vacancy that will close in 9 days at 23:59 GMT.

Do you want to work for a company that has been named in The UK’s Top 25 Best Large Company to work for and Charity’s Top 5 Best Organisation to work for by Best Companies Ltd? Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the Charity Retailer of the Year award? Do you want to work for a company that is different, exciting, innovative and very successful within the charity retail market?

Would you like to have benefits such as a virtual GP service, a strong pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that helps you develop your skills and is integral to the community? There is no evening or Sunday working.

Our managers lead from the front and take their colleagues and customers on an amazing journey. Do you have excellent customer service skills, innovative ideas, are dynamic by nature and want the autonomy of running your very own shop? If you want to make a difference, be valued for your work and create a productive and happy environment for your colleagues, then look no further!

Due to a rapid development programme, Salvation Army Trading Company Ltd (SATCoL) has opened over 15 new concept Donation Centres over the past year, all of which have seen great success. We are looking for a talented, passionate manager to run our latest Donation Centre. Entrepreneurial by nature, you will be responsible for the day-to-day running of the business. Paid colleagues will assist in delivering this service, but you will also need to recruit and maintain a bank of skilled and general volunteers who will collect and sort clothing, repair and upcycle electrical and furniture items, ensuring that we provide a high-quality service to our donors, customers and the community.

This role will also include establishing links with local businesses, Salvation Army Corps and individuals within the community, not only to provide donations but who can volunteer time to offer skills and train other people. All key responsibilities and desirable skills can be found in the Job Description when you apply.

Requirements / Qualities

• Are resilient, supportive, caring, hands-on and enthusiastic
• Possess a positive attitude in delivering exceptional customer service
• Take pride in maintaining high standards we promise to colleagues, stakeholders and ourselves
• Have a dynamic leadership style with an appetite for success
• Have a passion for developing people
• Possess ideas for partnerships to deliver reuse and repair services with local connections and knowledge
• Have a keen interest in the environment and sustainability
• Have an engaging personality with the desire to succeed

Note: All Shop Managers will be required to complete an Enhanced DBS Check. We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.

Company Benefits

• Annual Leave: 26 days plus bank holidays, with the ability to buy an extra week
• Virtual GP Service: Phone consultations available 24/7 and video consultations from 8am to 10pm
• Excellent Pension Scheme: Defined Contribution Scheme with company contributions up to 6% and Life Assurance of 3 x salary
• Company Sick Pay: Paid from the end of probation and increases with service
• Discounts: 25% discount on all original, full-priced SATCoL products
• Wellbeing Commitment: SATCoL prioritises the wellbeing of colleagues
• SATCoL offers many more benefits; see attachment for details.

Why join Salvation Army Trading Company Ltd (SATCoL)?

• Be part of a growing company that funds The Salvation Army’s vital work with vulnerable people in the UK
• Work for a company that cares for colleagues, stakeholders, community and environment and supports reuse and recycling
• We are at the forefront of textile reuse and recycling and collaborate with major retail and online brands
• We have a strong, positive culture guided by values of Compassion, Accountability, Respect and Equality
• We empower people with independence and encourage autonomy and innovation
• We support internal development and promote from within where possible
• Inclusivity underpins our strong team ethic and collaborative culture
• We offer varied opportunities with new experiences and challenges

“I get the opportunity to help people, whether it is assisting customers, helping volunteers to reach their best, or supporting The Salvation Army in crisis.” “Working for SATCoL offers a great work/life balance, a competitive salary, excellent benefits, a welcoming team, and the chance to make a real difference.”