At a Glance
- Tasks: Assist customers, maintain shop standards, and support volunteers in a vibrant charity retail environment.
- Company: Join a top-rated company known for its commitment to community and sustainability.
- Benefits: Enjoy 26 days holiday, virtual GP services, and a fantastic pension scheme.
- Other info: Flexible part-time hours with no evening or Sunday shifts.
- Why this job: Make a positive impact while developing your skills in a supportive team.
- Qualifications: Customer service experience and a friendly, positive attitude are essential.
The predicted salary is between 12.88 - 12.88 £ per hour.
This is a Permanent, Part time vacancy that will close in 13 days at 23:59 BST.
Do you want to work for a company that has been named in The UK's Top 25 Best Large Company to work for and Charity's Top 5 Best Organisation to work for by Best Companies Ltd? Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award? Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market? Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention, there is no evening or Sunday working too?!
If you have excellent customer service skills, read on!
Part time, 15 hours, £12.88 per hour.
We are looking for an enthusiastic Sales Assistant. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop be as successful as it can possibly be.
- Help to maintain high standards of visual merchandising throughout the shop.
- Assist our customers throughout their visit, from entering the shop to completing their purchase.
- Actively promote and explain the benefits of Gift Aid to customers and other various promotions.
- Complete all company paperwork, including cashing up and banking procedures.
- Encourage and assist in the training of volunteers.
- Assist in the sorting and preparation of all donated stock.
- Travel to other shops if part of a cluster from time to time.
- Support the Shop Manager in all aspects of best practice and Health and Safety Procedures.
- Be responsible for the daily running of the shop and management of volunteers in the Manager's absence.
- Ensure that personal behaviour reflects the visions and values of the company.
If you:
- Are resilient, supportive, caring, hands on and enthusiastic.
- Possess a positive attitude in delivering exceptional customer service.
- Want to make a positive change.
- Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves.
- Are adaptable; able to think on your feet.
- Have a keen interest in the environment and sustainability.
- Have an engaging personality, the desire to succeed and be the best you can be.
THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!
Hours will be worked on a shift basis between Monday - Saturday. All key responsibilities and desirable skills can be found on the Job Description when you apply.
Company Benefits:
- Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an extra week.
- Virtual GP Service: Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10 pm, 7 days a week.
- Excellent Pension Scheme: SATCoL offer a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving you Life Assurance of 3 x your normal salary.
- Company Sick Pay: This is paid from the end of your probation period and increases during your employment with us.
- Discounts: All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL.
- Wellbeing Commitment: Our colleagues are our most important asset, and we are committed to the wellbeing of our teams being our single most important issue.
Why join Salvation Army Trading Company Ltd (SATCoL)?
- Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Army’s vital work with vulnerable people in the UK by raising money.
- Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks.
- We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands.
- With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army.
- We have a strong and positive culture, led by our values ‘Compassion, Accountability, Respect and Equality’ and our core purpose of ‘enabling mission and providing resource to help the work of The Salvation Army’.
- We truly CARE.
- We believe in empowering people; therefore, our roles offer lots of independence.
- Whatever our colleagues’ workplace aspirations, SATCoL supports them at all levels to grow and succeed, believing in internal development and promoting from within wherever possible.
- We value every colleague, no matter what department or role you work in.
- Inclusivity underpins our strong team ethic and allows for collaborative working to help one another be successful.
- We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences, where no two days are the same.
Working for SATCoL offers a great work/life balance, a competitive salary, great benefits, a welcoming team of like-minded individuals and the chance to make a real difference.
Sales Assistant in Consett employer: Salvation Army Trading Company
At Salvation Army Trading Company Ltd, we pride ourselves on being an excellent employer that values community engagement and personal growth. Our flexible volunteer roles not only allow you to contribute to vital charitable work but also offer opportunities to develop new skills, meet like-minded individuals, and enjoy a supportive work culture. With perks such as travel reimbursement, staff discounts, and access to a comprehensive employee benefits platform, volunteering with us is a rewarding experience that makes a real difference in the lives of others.
Contact Details:
Salvation Army Trading Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Consett
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Salvation Army Trading Company, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant in Consett
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Salvation Army Trading Company that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Salvation Army Trading Company will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Salvation Army Trading Company and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Salvation Army Trading Company
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Salvation Army Trading Company, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Salvation Army Trading Company!