At a Glance
- Tasks: Assist customers, maintain shop standards, and support volunteers in a vibrant retail environment.
- Company: Exciting charity retail company that values its people and the planet.
- Benefits: 26 days holiday, virtual GP service, fantastic pension scheme, and no evening shifts.
- Other info: Join a supportive team with a focus on sustainability and personal growth.
- Why this job: Make a positive impact in your community while developing valuable skills.
- Qualifications: Customer service experience and a friendly, positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet? Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market? Would you like to have some amazing benefits such as a virtual GP service, a fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention there is no evening or Sunday working? Do you have excellent customer service skills? For a role that matches this description, read on!
We are looking for an enthusiastic Sales Assistant. If you have had customer‑focused experience, whether in paid or voluntary roles, and have a friendly and positive outlook, we would like you to assist our Shop Manager and team of hardworking volunteers to make our shop as successful as it can possibly be.
General duties:- Help to maintain high standards of visual merchandising throughout the shop
- Assist our customers throughout their visit, from entering the shop to completing their purchase
- Actively promote and explain the benefits of Gift Aid to customers and other various promotions
- Complete all company paperwork, including cashing up and banking procedures
- Encourage and assist in the training of volunteers
- Assist in the sorting and preparation of all donated stock
- Travel to other shops if part of a cluster from time to time
- Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
- Be responsible for the daily running of the shop and management of volunteers in the Manager's absence
- Ensure that personal behaviour reflects the vision and values of the company
- Are resilient, supportive, caring, hands‑on, and enthusiastic
- Possess a positive attitude in delivering exceptional customer service
- Want to make a positive change
- Take pride in everything that you do to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
- Are adaptable and able to think on your feet
- Have a keen interest in the environment and sustainability
- Have an engaging personality, the desire to succeed and be the best you can be
Hours will be worked on a shift basis between Monday and Saturday. We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Community Sales Assistant — Great Benefits & No Evenings in Southampton employer: Salvation Army Trading Company Ltd (SATCoL)
Join a company that truly values its employees and the community, offering a vibrant work culture where your contributions make a real difference. With exceptional benefits like a virtual GP service, a generous pension scheme, and 26 days of holiday plus bank holidays, you will find a supportive environment that fosters personal and professional growth. Enjoy a fulfilling role as a Community Sales Assistant with no evening or Sunday shifts, allowing you to maintain a healthy work-life balance while engaging in meaningful work.
Contact Details:
Salvation Army Trading Company Ltd (SATCoL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Sales Assistant — Great Benefits & No Evenings in Southampton
✨Tip Number 1
Get to know the company! Research their values and mission, especially around community and sustainability. When you show genuine interest in what they stand for, it’ll really shine through in your conversations.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will help you connect with the interviewers.
✨Tip Number 3
Be ready to demonstrate your enthusiasm! This role is all about being hands-on and supportive, so let your passion for helping others and making a positive change come through in your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Community Sales Assistant — Great Benefits & No Evenings in Southampton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about customer service and making a positive impact in the community.
Tailor Your CV:Make sure your CV highlights relevant experience, especially any customer-focused roles you've had. We love seeing how your skills align with our values and the responsibilities of the Sales Assistant position.
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone with a friendly and positive outlook, so let that come across in your writing!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Salvation Army Trading Company Ltd (SATCoL)
✨Know the Company Values
Before your interview, take some time to research the company's mission and values. They care deeply about their colleagues, stakeholders, and the planet, so be ready to discuss how your personal values align with theirs. This shows that you’re not just looking for any job, but that you genuinely want to be part of their community.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, prepare examples from your past experiences where you delivered exceptional customer service. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your friendly and positive outlook.
✨Be Ready to Discuss Gift Aid
Familiarise yourself with Gift Aid and its benefits before the interview. Being able to explain this to customers is a key part of the role, so showing that you understand it will impress the interviewers. You might even want to practice explaining it in simple terms!
✨Demonstrate Your Enthusiasm for Sustainability
This company has a keen interest in the environment and sustainability, so be prepared to talk about why these issues matter to you. Share any relevant experiences or initiatives you've been involved in, as this will highlight your passion and commitment to making a positive change.
