At a Glance
- Tasks: Assist customers, maintain shop standards, and support the Shop Manager.
- Company: A friendly and supportive retail environment focused on sustainability.
- Benefits: 26 days holiday, virtual GP service, and a fantastic pension scheme.
- Other info: Flexible shifts with no evening or Sunday work.
- Why this job: Join a team making a positive impact while gaining valuable experience.
- Qualifications: Customer-focused experience and a positive, adaptable attitude.
The predicted salary is between 10 - 12 € per hour.
We are looking for an enthusiastic Sales Assistant. If you have had customer-focused experience, whether in paid or voluntary roles, and have a friendly and positive outlook, we want you to assist our Shop Manager and team of hardworking volunteers to make our shop as successful as possible.
General duties:
- Help to maintain high standards of visual merchandising throughout the shop
- Assist customers throughout their visit, from entering the shop to completing their purchase
- Actively promote and explain the benefits of Gift Aid and other promotions to customers
- Complete all company paperwork, including cashing up and banking procedures
- Encourage and assist in the training of volunteers
- Assist in sorting and preparation of all donated stock
- Travel to other shops if part of a cluster from time to time
- Support the Shop Manager in all aspects of best practice and Health and Safety procedures
- Be responsible for the daily running of the shop and management of volunteers in the Manager’s absence
- Ensure that personal behaviour reflects the visions and values of the company
Requirements and attributes:
- Resilient, supportive, caring, hands-on and enthusiastic
- Positive attitude in delivering exceptional customer service
- Desire to make a positive change
- Take pride in everything you do to maintain the high standards promised to colleagues, stakeholders and yourself
- Adaptable and able to think on your feet
- Keen interest in the environment and sustainability
- Engaging personality, desire to succeed and be the best you can be
Hours will be worked on a shift basis between Monday and Saturday.
Benefits:
- Virtual GP service
- Fantastic pension scheme
- Starting holiday entitlement of 26 days plus bank holidays
- No evening or Sunday working
We are an equal opportunities employer and welcome applications from all sectors.
Sales Assistant employer: Salvation Army Trading Company Limited (SATCoL)
Join our vibrant team as a Sales Assistant, where your enthusiasm and customer-focused experience will contribute to our mission of making a positive change in the community. Enjoy a supportive work culture that values sustainability, with opportunities for personal growth and development, all while benefiting from a fantastic pension scheme and generous holiday entitlement. Located in a friendly environment, we ensure a fulfilling work-life balance with no evening or Sunday shifts, making us an excellent employer for those seeking meaningful and rewarding employment.
Contact Detail:
Salvation Army Trading Company Limited (SATCoL) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and mission. This will help you connect with the team and show that you're genuinely interested in making a positive change.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with the Shop Manager.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look presentable and reflect the friendly, positive vibe they’re after. A smart-casual outfit can go a long way in showing you mean business.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that friendly and positive outlook you have, so don’t hold back on sharing your experiences that highlight this.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We’re looking for someone who can assist our Shop Manager and support our volunteers, so highlight any relevant experience you have!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the Sales Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Salvation Army Trading Company Limited (SATCoL)
✨Know the Role Inside Out
Before your interview, make sure you understand the Sales Assistant role thoroughly. Familiarise yourself with the job description and think about how your previous customer-focused experiences align with the responsibilities listed. This will help you demonstrate your enthusiasm and suitability for the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional customer service, be ready to share specific examples of how you've provided great service in the past. Think of situations where you went above and beyond for a customer or helped resolve an issue. This will show that you have the right attitude and skills for the job.
✨Be Prepared to Discuss Teamwork
As you'll be working alongside volunteers and supporting the Shop Manager, it's important to highlight your teamwork abilities. Prepare examples of how you've collaborated with others in previous roles, especially in a retail or customer service environment. This will demonstrate your ability to fit into their team dynamic.
✨Express Your Passion for Sustainability
Given the emphasis on environmental awareness in the job description, be sure to express your interest in sustainability during the interview. Share any relevant experiences or initiatives you've been involved in that reflect your commitment to making a positive change. This will resonate well with the company's values.
