At a Glance
- Tasks: Support daily operations, manage donations, and lead a team in a hands-on role.
- Company: Join an award-winning company dedicated to community impact and sustainability.
- Benefits: Enjoy 26 days holiday, virtual GP service, and a fantastic pension scheme.
- Other info: No evening or Sunday work, with excellent career growth opportunities.
- Why this job: Make a positive change while developing your skills in a supportive environment.
- Qualifications: Customer service skills, adaptability, and a passion for sustainability are essential.
The predicted salary is between 28800 - 43200 £ per year.
Do you want to work for a company that has been independently accredited by Best Companies Ltd as an Outstanding Company to work for? Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the Charity Retailer of the Year award? Would you like to have some amazing benefits such as a virtual GP service, a fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention there is no evening or Sunday working too?
Our managers lead from the front and take their colleagues and customers on an amazing journey! Do you have excellent customer service skills, innovative ideas and are dynamic by nature? If this is you, read on!
Responsibilities
- As the Assistant Manager you will be supporting the manager in the day to day running of all areas of the business.
- This will include receiving donations, as well as organising collections from private houses and other locations.
- All of which will be processed and delivered to local SA shops, sold on the premises or redistributed.
- We will also be offering a repair and reuse service to the community, which helps divert as many unwanted goods away from landfill where practical.
- This is a very 'hands on' role and you will be expected to respond to queries raised by customers, head office and the team.
- On a regular basis you will have the responsibility for opening and closing the centre and be involved in the ongoing recruitment and training of volunteers and staff.
Qualifications / Desirable Skills
- Are resilient, supportive, caring, hands on and enthusiastic
- Possess a positive attitude in delivering exceptional customer service
- Want to make a positive change
- Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
- Are adaptable; able to think on your feet
- Have a passion for developing people
- Have a keen interest in the environment and sustainability
- Have an engaging personality, the desire to succeed and be the best you can be
We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Assistant Retail Manager in Greenock employer: Salvation Army Trading Company Limited (SATCoL)
Join a company that has been recognised as an Outstanding Employer by Best Companies Ltd, where your contributions directly support the community and the environment. With a strong focus on employee well-being, enjoy benefits like a virtual GP service, a generous pension scheme, and 26 days of holiday plus bank holidays, all while working in a supportive and inclusive culture that values personal growth and development. Experience a fulfilling role without evening or Sunday shifts, making a meaningful impact every day.
Contact Details:
Salvation Army Trading Company Limited (SATCoL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Retail Manager in Greenock
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Assistant Retail Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Follow companies you're interested in on social media and engage with their posts. This not only shows your enthusiasm but can also help you get noticed by hiring managers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to retail management. Think about how you can showcase your customer service skills and hands-on experience during the chat.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are passionate about making a positive change in the community. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Assistant Retail Manager in Greenock
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! Mention why you’re excited about working with us and how our values align with your own. A genuine passion for customer service and sustainability will definitely catch our eye.
Tailor Your CV:Make sure your CV is tailored to the Assistant Retail Manager position. Highlight relevant experience, especially in customer service and team management. We want to see how your skills can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your journey, your achievements, and how you plan to make a positive impact in our community. Keep it engaging and personal!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Salvation Army Trading Company Limited (SATCoL)
✨Know the Company Inside Out
Before your interview, take some time to research the Salvation Army Trading Company. Understand their mission, values, and recent achievements, like being awarded Charity Retailer of the Year. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Customer Service Skills
As an Assistant Retail Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations or improved customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Hands-On Approach
This role is very 'hands-on', so be ready to discuss your practical experience in retail or similar environments. Share specific instances where you took initiative, whether it was organising collections or training volunteers, to illustrate your proactive nature.
✨Express Your Passion for Sustainability
Given the company's focus on sustainability and community impact, be prepared to talk about your interest in environmental issues. Share any relevant experiences or ideas you have that could contribute to their repair and reuse service, showing that you’re aligned with their mission.
