At a Glance
- Tasks: Take and process customer orders, ensuring exceptional service and attention to detail.
- Company: Join the UK's leading textile recycling and clothing collection company.
- Benefits: 26 days annual leave, virtual GP service, excellent pension scheme, and discounts.
- Other info: Great career growth opportunities in a dynamic and caring workplace.
- Why this job: Make a positive impact while working in a supportive and friendly environment.
- Qualifications: Self-motivated with a positive attitude and strong team player skills.
The predicted salary is between 18900 - 23100 £ per year.
Vacancy
This is a Permanent, Full‑time vacancy that will close in 12 days at 23:59 BST.
Do you want to work for the UK's leading textile, recycling and clothing collection company that cares about its colleagues, stakeholders, and the planet? Read on.
Studio Music is part of the SP&S division of SATCo L.
It provides sheet music to educational establishments, brass bands, music teachers and musicians.
As part of the Studio Music team, the role holder will ensure that customers' orders are taken, processed and dispatched in line with company expectations.
Responsibilities
- Answer telephone calls.
- Respond to emails.
- Take and process orders.
- Print and collate sheet music.
- Attend trade shows on an ad‑hoc basis.
Qualifications
- Attention to detail.
- Self‑motivated.
- Positive attitude in delivering exceptional customer service.
- Pride in maintaining high standards.
- Adaptable, able to think on your feet.
- Ability to forward plan and good time management.
- Friendly personality and "can‑do" approach.
- Team player.
- Company Benefits
- Annual Leave: starting at 26 days plus bank holidays, with the ability to buy an extra week.
- Virtual GP Service: phone consultations 24/7, video consultations 8am–10pm.
- Excellent Pension Scheme: defined contribution scheme, the company doubles contributions up to 6%, life assurance of 3× your salary.
- Company Sick Pay: paid from the end of your probation period, increases during your employment.
- Discounts: 25% discount on all original full‑priced products sold by SATCo L.
- Wellbeing Commitment: dedicated to the wellbeing of our teams.
We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
- Registered Company no. 2605817
- The Salvation Army registered charity 214779 and in Scotland no. SC009359
- #J-18808-Ljbffr
Customer Service Assistant in Wellingborough employer: Salvation Army Trading Company
Salvation Army Trading Company Ltd (SATCoL) is an exceptional employer that fosters a supportive and inclusive work culture in Oldbury, where employees are empowered to make a meaningful impact through their roles. With a strong commitment to employee growth, SATCoL offers training opportunities and encourages staff to develop their skills while contributing to vital environmental initiatives. Joining SATCoL means being part of a dedicated team that values community service and sustainability, making every day at work rewarding and fulfilling.
Contact Details:
Salvation Army Trading Company Recruitment Team
