At a Glance
- Tasks: Support daily operations, manage donations, and lead a team of volunteers.
- Company: Join The Salvation Army, a charity with a mission to make a positive impact.
- Benefits: Enjoy 26 days annual leave, discounts, and a strong pension scheme.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Looking for resilient, enthusiastic individuals with a passion for sustainability.
The predicted salary is between 18900 - 23100 £ per year.
This is a Permanent, Full time vacancy that will close in 13 days at 23:59 BST.
About the role
As the Assistant Manager you will support the manager in the day‑to‑day running of all areas of the business.
This includes receiving donations, organising collections, processing and delivering goods, operating a repair and reuse service, responding to queries, opening and closing the centre, and recruiting and training volunteers and staff.
Responsibilities
- Support the manager in day‑to‑day operations of the centre.
- Organise donations, collections and processing of goods for local stores and the premises.
- Manage repair and reuse service and divert waste from landfill.
- Respond to customers, head office and team queries.
- Open and close the centre.
- Recruit, train and manage volunteers and staff.
Qualifications & qualities
- Resilient, supportive, caring, enthusiastic and hands‑on.
- Positive attitude and excellent customer service skills.
- Desire to make a positive change and maintain high standards.
- Adaptable and able to think on your feet.
- Passion for developing people and for the environment and sustainability.
- Engaging personality and desire to succeed.
All Assistant Managers will be required to complete DBS Check.
We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
- Company Benefits
- Annual Leave: Starting at 26 days plus bank holidays, with the ability to buy an extra week.
- Virtual GP Service: Phone consultations available 24/7, video consultations 8 am–10 pm.
- Excellent Pension Scheme: Defined Contribution Scheme, company matches up to 6 %, life assurance of 3× salary.
- Company Sick Pay: Paid from the end of probation and increases with tenure.
- Discounts: 25 % discount on all full‑priced products.
- Wellbeing Commitment: Commitment to the wellbeing of our teams.
Registered Company no. 2605817
The Salvation Army registered charity 214779 and in Scotland no. SC009359
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Assistant Retail Manager in Sunderland employer: Salvation Army Trading Company
Join Salvation Army Trading Company Ltd (SATCoL), the UK's leading textile recycling and clothing collection company, where you can make a meaningful impact in your community while enjoying exceptional benefits like a virtual GP service, a fantastic pension scheme, and 26 days of holiday plus bank holidays. Our supportive work culture fosters personal growth and autonomy, allowing you to lead your own Donation Centre with a dynamic team, all while contributing to our mission of helping vulnerable people across the UK.
Contact Details:
Salvation Army Trading Company Recruitment Team
