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- Tasks: Lead a vibrant shop, ensuring excellent customer service and managing donations.
- Company: Join an award-winning charity retailer that values its people and the planet.
- Benefits: Enjoy 26 days holiday, virtual GP services, and a fantastic pension scheme.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Strong customer service skills and a passion for sustainability are essential.
- Other info: No evening or Sunday shifts, plus great career growth opportunities await!
The predicted salary is between 28800 - 43200 £ per year.
Do you want to work for a company that has been named in The UK's Top 25 Best Large Company to work for and Charity's Top 5 Best Organisation to work for by Best Companies Ltd? Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award? Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market? Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention, there is no evening or Sunday working too?!
Our managers lead from the front and take their colleagues and customers on an amazing journey! Do you have excellent customer service skills, innovative ideas, are dynamic by nature and want the autonomy of running your very own shop? If you want to make a difference, be valued for your work and create a productive and happy environment for your colleagues, then look no further!
As the Manager you will be responsible for the day to day running of the shop. Customer service is our priority, from dealing with donors and customers to making sure the shop is welcoming and inviting. In addition to this you will be expected to ensure that the donations are prepared and sorted ready for the shop floor. This role will involve a significant amount of manual handling. In addition to a number of paid employees you must be able to recruit and maintain a bank of skilled and general volunteers who will be able to collect and sort and prepare donations for sale as well as giving our customers the service that they deserve.
This role will also include establishing links with local businesses, Salvation Army Corps and individuals within the community, not only to provide donations but who can volunteer time to offer skills and train other people. All key responsibilities and desirable skills can be found on the Job Description when you apply.
If you:
- Are resilient, supportive, caring, hands on and enthusiastic
- Possess a positive attitude in delivering exceptional customer service
- Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
- Have a dynamic leadership style with an appetite for success
- Have a passion for developing people
- Possess fantastic ideas for partnerships to deliver re-use and repair services with the local connections and knowledge to make them happen
- Have a keen interest in the environment and sustainability
- Have an engaging personality, the desire to succeed and be the best you can be
THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!
All Shop Managers will be required to complete an Enhanced DBS Check. We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Shop Manager in Maldon employer: Salvation Army Trading Co. Ltd.
Contact Detail:
Salvation Army Trading Co. Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Maldon
✨Tip Number 1
Get to know the company! Research The Salvation Army Trading Company and its values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about our mission and community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. We want to see that you can create a welcoming environment for both colleagues and customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Shop Manager in Maldon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about customer service and community engagement, so share your experiences that highlight your passion for making a difference.
Tailor Your CV: Make sure your CV is tailored to the Shop Manager position. Highlight relevant skills and experiences that align with our values and the responsibilities mentioned in the job description. We love seeing how your unique background fits into our mission!
Be Authentic: We appreciate authenticity, so don’t be afraid to let your personality come through in your application. Share your ideas and innovative thoughts on how you can lead a team and create a welcoming environment in the shop.
Apply Through Our Website: Remember to apply through our website for the best chance of being noticed! It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Salvation Army Trading Co. Ltd.
✨Know the Company Inside Out
Before your interview, make sure you research the Salvation Army Trading Company Ltd thoroughly. Understand their mission, values, and recent achievements, like being named in The UK's Top 25 Best Large Companies. This will show your genuine interest and help you align your answers with their goals.
✨Showcase Your Customer Service Skills
As a Shop Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers or resolved conflicts effectively. Highlight how you can create a welcoming environment that aligns with their commitment to customer satisfaction.
✨Demonstrate Leadership and Team Building
Be ready to discuss your leadership style and how you motivate and develop your team. Share specific instances where you've successfully recruited and managed volunteers or staff, and how you foster a positive and productive atmosphere in the workplace.
✨Bring Innovative Ideas to the Table
Think about partnerships or initiatives that could enhance the shop's community engagement and sustainability efforts. Present these ideas during your interview to showcase your proactive approach and passion for making a difference in the community.
