At a Glance
- Tasks: Support the manager in running a large-scale shop and Donation Centre.
- Company: Join the UK's leading textile recycling and clothing collection company.
- Benefits: Enjoy 26 days holiday, virtual GP service, and a fantastic pension scheme.
- Other info: No evening or Sunday work, with great career growth opportunities.
- Why this job: Make a positive impact in your community while developing your skills.
- Qualifications: Excellent customer service skills and a passion for sustainability.
The predicted salary is between 25000 - 30000 £ per year.
Do you want to work for the UK’s leading textile, recycling and clothing collection company, that passionately cares about its colleagues, stakeholders and the planet, whilst offering some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills but is integral to the community? If you want to make a difference, be valued for your work and create a productive and happy environment for your colleagues, then look no further! Did we mention, there is no evening or Sunday working too?
Do you have excellent customer service skills, innovative ideas, are dynamic by nature and want the challenge of helping to run a large-scale shop and Donation Centre, whilst being supported by an organisation that is at the top of their game within the charity retail market? If this is you, read on!
As the Assistant Manager you will be supporting the manager in the day to day running of all areas of the business. This will include receiving donations, as well as organising collections from private houses and other locations. All of which will be processed and delivered to local SA shops, sold on the premises or redistributed. We will also be offering a repair and reuse service to the community, which helps divert as many unwanted goods away from landfill where practical. This is a very 'hands on' role and you will be expected to respond to queries raised by customers, head office and the team. On a regular basis you will have the responsibility for opening and closing the centre and be involved in the ongoing recruitment and training of volunteers and staff.
All key responsibilities and desirable skills can be found on the Job Description when you apply.
If you:
- Are resilient, supportive, caring, hands on and enthusiastic
- Possess a positive attitude in delivering exceptional customer service
- Want to make a positive change
- Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
- Are adaptable; able to think on your feet
- Have a passion for developing people
- Have a keen interest in the environment and sustainability
- Have an engaging personality, the desire to succeed and be the best you can be
THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!
We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Assistant Manager in Lichfield employer: Salvation Army Trading Co. Ltd.
At Salvation Army Trading Company Ltd., we pride ourselves on being an excellent employer that values community engagement and personal growth. Our friendly work culture fosters teamwork and a shared passion for charity retailing, while our commitment to employee development ensures that you have opportunities to enhance your skills and advance your career. Join us in making a meaningful impact in the local area as you collect and deliver donated goods, all while enjoying the satisfaction of contributing to a worthy cause.
Contact Details:
Salvation Army Trading Co. Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Lichfield
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
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✨Show Off Your Customer Service Skills
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We think you need these skills to ace Assistant Manager in Lichfield
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Salvation Army Trading Co. Ltd., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Salvation Army Trading Co. Ltd. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Salvation Army Trading Co. Ltd. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Salvation Army Trading Co. Ltd.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
