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- Tasks: Lead a shop, ensuring excellent customer service and managing donations.
- Company: Join an award-winning charity retailer that values its people and the planet.
- Benefits: Enjoy 26 days holiday, virtual GP service, and a fantastic pension scheme.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong customer service skills and a dynamic leadership style.
- Other info: No evening or Sunday work, with great career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Do you want to work for a company that has been named in The UK's Top 25 Best Large Company to work for and Charity's Top 5 Best Organisation to work for by Best Companies Ltd? Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award? Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market?
Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention, there is no evening or Sunday working too?
Our managers lead from the front and take their colleagues and customers on an amazing journey! Do you have excellent customer service skills, innovative ideas, are dynamic by nature and want the autonomy of running your very own shop? If you want to make a difference, be valued for your work and create a productive and happy environment for your colleagues, then look no further!
As the Manager you will be responsible for the day to day running of the shop. Customer service is our priority, from dealing with donors and customers to making sure the shop is welcoming and inviting. In addition to this you will be expected to ensure that the donations are prepared and sorted ready for the shop floor. This role will involve a significant amount of manual handling.
In addition to a number of paid employees you must be able to recruit and maintain a bank of skilled and general volunteers who will be able to collect and sort and prepare donations for sale as well as giving our customers the service that they deserve. This role will also include establishing links with local businesses, Salvation Army Corps and individuals within the community, not only to provide donations but who can volunteer time to offer skills and train other people.
All key responsibilities and desirable skills can be found on the Job Description when you apply.
- Are resilient, supportive, caring, hands on and enthusiastic
- Possess a positive attitude in delivering exceptional customer service
- Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
- Have a dynamic leadership style with an appetite for success
- Have a passion for developing people
- Possess fantastic ideas for partnerships to deliver re-use and repair services with the local connections and knowledge to make them happen
- Have a keen interest in the environment and sustainability
- Have an engaging personality, the desire to succeed and be the best you can be
THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!
All Shop Managers will be required to complete an Enhanced DBS Check. We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Shop Manager in Bournemouth employer: Salvation Army Trading Co. Ltd.
Contact Detail:
Salvation Army Trading Co. Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Bournemouth
✨Tip Number 1
Get to know the company! Research The Salvation Army Trading Company and its values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about our mission and community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a welcoming environment, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Show off your leadership style! We’re looking for dynamic leaders, so be ready to discuss how you motivate and inspire others. Share your ideas on how to engage volunteers and create a positive atmosphere in the shop.
✨Tip Number 4
Network like a pro! Connect with local businesses and community members before your interview. Bring those connections to the table and show us how you can build partnerships that benefit our shop and the community.
We think you need these skills to ace Shop Manager in Bournemouth
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about customer service and making a difference in the community.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. We love seeing examples of your leadership skills and any innovative ideas you've implemented in previous roles.
Be Authentic: Don't be afraid to show your personality in your application. We value authenticity and want to know what makes you unique and how you can contribute to our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Salvation Army Trading Co. Ltd.
✨Know the Company Inside Out
Before your interview, make sure you research The Salvation Army Trading Company Ltd thoroughly. Understand their mission, values, and recent achievements, like being named in The UK’s Top 25 Best Large Companies. This will show your genuine interest and help you align your answers with their goals.
✨Showcase Your Customer Service Skills
As a Shop Manager, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. Think about specific situations where you turned a negative experience into a positive one, as this will highlight your problem-solving skills.
✨Demonstrate Leadership Qualities
The role requires dynamic leadership, so be ready to discuss your leadership style. Share experiences where you've motivated a team or managed volunteers effectively. Highlight any innovative ideas you've implemented that improved team performance or customer satisfaction.
✨Connect with the Community
Since establishing links with local businesses and individuals is part of the job, come prepared with ideas on how you could engage the community. Think about potential partnerships or initiatives that could benefit both the shop and the local area, showing your commitment to sustainability and community development.
