Service Manager in Westminster

Service Manager in Westminster

Westminster Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Salvation Army Housing Association

At a Glance

  • Tasks: Lead a team to support women experiencing homelessness and create positive change.
  • Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
  • Benefits: Enjoy 26 days annual leave, healthcare plans, and career development opportunities.
  • Other info: Inclusive culture that values diversity and promotes personal growth.
  • Why this job: Make a real difference in people's lives while developing your own skills.
  • Qualifications: Experience in engaging and supporting vulnerable individuals is essential.

The predicted salary is between 30000 - 40000 £ per year.

Are you an enthusiastic, proactive, creative, and empathetic individual with a passion for inspiring others? Are you a positive, people-focused team player who thrives on achieving the best outcomes for people experiencing homelessness while supporting them to develop their strengths and talents? If this sounds like you, Salvation Army Homes has an exciting opportunity for a Service Manager at Surrey Womens Service, providing high-quality assistance to a supported housing service for single women aged 18 and over, as well as a domestic abuse refuge.

This is a unique opportunity for a Service Manager to work using advantaged thinking approaches, ensuring the service meets all organisational and commissioned contract requirements. As Service Manager, you will play a key role in Salvation Army Homes, leading the team at Surrey Womens Service and putting residents at the heart of our vision. You will create an environment that delivers comprehensive, high-quality housing services and support. You will also nurture and develop your team, helping them assess needs, build trust, and unlock the potential of residents, transforming their lives in the process.

You will be passionate about people and thrive in a fast-paced environment where two days are never the same! You will have experience of engaging others with energy and passion, and will have an unshakeably positive, can-do attitude with a high level of resilience. A confident and capable communicator, you will demonstrate an understanding of and the ability to use a range of methods to achieve positive results. You will have plenty of examples of times you've inspired or engaged people and enhanced learning through thoughtful reflective practices and taking positive risks.

You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours to create a culture where people utilise an asset-based approach to empowering people to develop their skills, strengths and talents. With a good knowledge or experience of working with homeless people and/or supporting vulnerable people, you will have a good idea of the wider community resources and organisations available to support our residents.

In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes:

  • 26 days annual leave plus bank holidays, increasing to 31 days
  • Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
  • Matched pension scheme up to 6% (with salary sacrifice option)
  • Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay
  • Occupational sick pay
  • Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support
  • Paid volunteering days
  • Cycle to Work Scheme
  • Discounted private medical insurance
  • Support to learn, broaden your skills and develop your career
  • A fun and inclusive work culture where individual differences are valued and championed

Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents.

As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Service Manager in Westminster employer: Salvation Army Housing Association

Salvation Army Homes is an exceptional employer, offering a supportive and inclusive work culture that values individual differences and champions personal growth. As a Service Manager at the Surrey Women's Service, you will not only have the opportunity to make a meaningful impact on the lives of vulnerable women but also benefit from generous annual leave, comprehensive healthcare plans, and professional development support. Join us in transforming lives while enjoying a fulfilling career in a dynamic environment where your contributions are truly valued.

Salvation Army Housing Association

Contact Details:

Salvation Army Housing Association Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager in Westminster

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Salvation Army Housing Association.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Salvation Army Housing Association.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Salvation Army Housing Association.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Salvation Army Housing Association. Apply directly through us to stand out!

We think you need these skills to ace Service Manager in Westminster

Leadership Skills
Empathy
Communication Skills
Team Development
Engagement Techniques
Problem-Solving Skills
Knowledge of Homelessness Services

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Salvation Army Housing Association. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Service Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Salvation Army Housing Association

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Salvation Army Housing Association. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!