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- Tasks: Support residents in maintaining their tenancies and manage rent collection.
- Company: Join the Salvation Army Homes team making a difference in people's lives.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Why this job: Be part of a mission-driven organisation that helps people thrive in their homes.
- Qualifications: Experience in tenancy management or customer service is a plus.
- Other info: Dynamic role with a focus on community impact and resident support.
We have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Bruce House. This is a key post contributing to the delivery of Salvation Army Homes housing services to its residents.
Working within our corporate aims and objectives, you will deliver a resident-focused service. You will co-ordinate tenancy management and rent collection to ensure all housing management processes are effectively implemented.
Tenancy Sustainment Officer in London employer: Salvation Army Housing Association
Contact Detail:
Salvation Army Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer in London
✨Tip Number 1
Get to know the company! Research Salvation Army Homes and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Tenancy Sustainment Officer position.
✨Tip Number 3
Prepare for the interview by practising common questions related to tenancy management and resident services. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you’re proactive and serious about the opportunity at Bruce House.
We think you need these skills to ace Tenancy Sustainment Officer in London
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Tenancy Sustainment Officer role. Highlight any relevant experience and skills that align with the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your values align with our mission at Salvation Army Homes. Keep it concise but impactful.
Follow the Application Instructions: We can't stress this enough! Make sure to send your application through our website as instructed. It helps us keep everything organised and ensures your application gets the attention it deserves.
Proofread Before You Hit Send: Typos and errors can be a real turn-off. Take a moment to proofread your application before submitting it. We want to see your best work, so make sure everything is polished and professional!
How to prepare for a job interview at Salvation Army Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Tenancy Sustainment Officer. Familiarise yourself with the key aspects of tenancy management and rent collection, as well as the values and objectives of Salvation Army Homes. This will help you demonstrate your genuine interest in the role.
✨Showcase Your Resident-Focused Approach
Since this position is all about delivering a resident-focused service, think of examples from your past experiences where you've successfully supported residents or clients. Be ready to discuss how you can apply that same approach in this role, highlighting your empathy and problem-solving skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges faced by the Tenancy Sustainment Officer, and how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
✨Dress the Part and Be Punctual
First impressions matter, so dress appropriately for the interview. Aim for smart-casual attire that reflects professionalism. Also, make sure to arrive on time or even a bit early. This demonstrates your commitment and respect for their time, setting a positive tone for the rest of the interview.
