At a Glance
- Tasks: Support residents in sustaining their tenancies and manage housing applications effectively.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, birthday off, and financial support options.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Passion for helping others and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
We have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House. This is a key post contributing to the delivery of Salvation Army Homes services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service. You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will also ensure supported move on accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes' residents. Working with our residents, you will be key to increasing their ability to sustain a tenancy when they are housed in our move on properties and when they transition out of the scheme.
Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards. Clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living.
A Tenancy Sustainment Officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.
Benefits of working as a Tenancy Sustainment Officer:
- 26 days annual leave rising to 31 days
- £100 when you start work, plus £250 at 6 months service and another £250 at 12 months service
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off-line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
As a registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Pensions Officer in Liverpool employer: Salvation Army Housing Association
Salvation Army Homes is an exceptional employer, offering a supportive and inclusive work environment at Mildmay House, where staff are dedicated to transforming the lives of vulnerable individuals. With generous benefits such as 26 days of annual leave, financial incentives for service milestones, and opportunities for professional development, employees are empowered to thrive both personally and professionally while making a meaningful impact in the community.
Contact Detail:
Salvation Army Housing Association Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Salvation Army Homes. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Salvation Army Homes tick and be ready to share how your skills align with their mission. Show them you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to tenancy management and supporting vulnerable individuals. We can help you with mock interviews to boost your confidence and ensure you nail it when it counts.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Pensions Officer in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Tenancy Sustainment Officer. We want to see how you can contribute to our mission at Mildmay House!
Show Your Passion:Let your enthusiasm for helping others shine through in your written application. We love candidates who share our values and are genuinely excited about making a difference in the lives of our residents.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application efficiently.
How to prepare for a job interview at Salvation Army Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Tenancy Sustainment Officer. Familiarise yourself with the key aspects of tenancy management, rent collection, and how to support residents in their journey towards independent living.
✨Show Your Passion for Helping Others
During the interview, express your genuine interest in supporting vulnerable individuals. Share any relevant experiences or stories that highlight your commitment to making a positive impact in people's lives, as this aligns with the values of Salvation Army Homes.
✨Prepare Questions That Matter
Think of insightful questions to ask your interviewers about the team dynamics, challenges faced by the organisation, and how they measure success in supporting residents. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
✨Demonstrate Teamwork Skills
Since working effectively as a team member is crucial for this role, be ready to discuss examples of how you've collaborated with others in previous positions. Highlight your ability to communicate, share responsibilities, and contribute to a supportive environment.
