At a Glance
- Tasks: Lead a team providing vital support to clients with mental health challenges.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, birthday off, discounts, and career development opportunities.
- Other info: Dynamic role with on-call responsibilities and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: NVQ Level 5 in Health & Social Care or willingness to work towards it.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a Deputy Manager to join our team in Exmouth. The Deputy Manager will work as part of a team that provides holistic recovery-focused support to clients with mental health across Exeter & East Devon Mental Health Services. They will work closely with and deputise for the Service Manager to ensure the effective delivery of quality housing and support services within Exeter & East Devon Mental Health Services and will be responsible for the day-to-day operational delivery. They will provide effective line management for delegated front-line staff of the services, to include recruitment, induction, supervision, appraisal and performance management.
What you will be doing:
- Implementing, evaluating and contributing towards the development of local/service specific procedures and good practice in all areas of service management.
- Undertaking regular audits of various aspects of the service including, but not limited to, CDPSoft records, Universal Housing (UH) records, client files, Medication paperwork and Health & Safety records and to undertake any necessary action and report any issues or concerns to the Service Manager.
- Planning, coordinating and leading on the induction of all line managed staff and ensuring that all ongoing training needs are identified, reviewed and implemented and to assist in the induction of any other staff team member, as required.
- Allocating client caseloads to the Mental Health Support Workers fairly and consistently and, in the absence of a Mental Health Support Worker, to ensure client caseloads are appropriately reallocated and covered.
- Being responsible for the day-to-day operations of the services whilst ensuring that effective administration and communication systems are maintained and adhered to.
- On-call is on a rolling rota with you being on-call once every 10-14 days. Weekday on-calls are from 2000-0800 and weekend and public holiday on-calls are 0800-0800.
About The Candidate
A Deputy Manager will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.
What we're looking for:
- NVQ Level 5 in Health & Social Care or similar or a willingness to work towards.
- Ability to demonstrate excellent leadership skills and motivate, encourage and empower others.
- Proven experience of managing a team of people, to include recruitment, induction, probationary reviews, supervision and appraisals.
- Be able to build trusting, professional relationships and have a high level of resilience.
- Take an asset-based approach to empowering people to develop their skills, strengths and talents.
- Have good knowledge and a working experience of working with individuals with complex mental health and supporting adults at risk.
- Understand or learn about community resources and organisations that can help our clients.
In return for helping to transform lives, we will give you access to some great benefits. These include:
- 26 days annual leave rising to 31 days.
- An extra day off on your birthday.
- A High Street discount scheme (great savings both on and off-line).
- Pension with life assurance.
- Discounted private medical insurance.
- Loans available for financial emergencies.
- Occupational Sick Pay.
- A full Induction package and training relevant to the role.
- Long service awards from 2.5 years.
- Support to learn and develop your career.
About The Company
A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That's where you come in.
As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Deputy Manager in Exeter employer: Salvation Army Housing Association
Salvation Army Homes is an exceptional employer located in Exmouth, dedicated to transforming lives through holistic recovery-focused support for individuals with mental health challenges. With a strong commitment to employee development, we offer extensive training, generous annual leave, and a supportive work culture that values resilience and teamwork. Join us to make a meaningful impact while enjoying unique benefits like an extra day off on your birthday and access to a high street discount scheme.
Contact Details:
Salvation Army Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to mental health support and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Deputy Manager in Exeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Deputy Manager role. We want to see how you can contribute to our mission of providing holistic recovery-focused support.
Showcase Your Leadership Skills:Since this role involves managing a team, be sure to emphasise your leadership experience. Share specific examples of how you've motivated and empowered others in previous roles – we love to see that!
Highlight Relevant Experience:If you've worked with individuals facing complex mental health challenges, make that front and centre in your application. We’re looking for someone who understands the nuances of this work and can build trusting relationships.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people quickly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Salvation Army Housing Association
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Deputy Manager role and its responsibilities. Familiarise yourself with the specific duties mentioned in the job description, such as managing staff, conducting audits, and supporting clients with mental health needs. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to exhibit strong leadership qualities. Prepare examples from your past experiences where you've successfully managed a team, handled recruitment, or conducted performance appraisals. Highlight how you motivate and empower others, as this aligns with the values of the organisation.
✨Demonstrate Your Understanding of Mental Health
Since the role involves working closely with individuals facing complex mental health challenges, it's crucial to show your understanding of these issues. Be ready to discuss your experience in this area and how you can apply an asset-based approach to support clients effectively. Mention any relevant training or qualifications you have, like NVQ Level 5 in Health & Social Care.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about their approach to staff development, the support systems in place for clients, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
