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For Companies At a Glance
- Tasks: Lead operations to provide safe, high-quality housing services for vulnerable individuals.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Competitive salary, car allowance, and a chance to make a real difference.
- Why this job: Transform lives and support those in need while embodying strong values.
- Qualifications: Experience in housing operations and a commitment to compliance and improvement.
- Other info: Be part of a mission-driven team dedicated to positive change.
The predicted salary is between 130000 - 135000 £ per year.
Based in London, the salary for this role is £130,000 plus a £5,000 car allowance per annum.
About The Role
Are you driven by purpose and motivated by the impact safe, high-quality homes can have on people’s lives? Do you want to lead services that directly support some of the most vulnerable people in society? If so, this could be the role for you. At Salvation Army Homes, our mission is simple but powerful: Safe Homes. Transforming Lives. You’ll be joining an organisation rooted in Christian values and guided by our SPIRE values – Servant Leadership, Passion, Inclusion, Respect and Empowerment. We welcome people of all faiths and none, and we ask only that you demonstrate a genuine commitment to our ethos and the people we serve.
We’re at an exciting point in our journey. We are two years into delivering our Pathway to Excellence 2030 corporate strategy, and with a regulatory grading of G1/V2/C2, we have a strong foundation for growth and continued improvement.
As our Executive Director of Operations, you will provide strategic leadership across:
- Supported Housing
- General Needs Housing
- Customer Services
- Asset Management
- Compliance
- Safeguarding
About You
You will ensure safe, compliant and high-quality services, bringing experience of successfully leading these functions in the housing sector or related environment. A strong understanding of regulatory requirements, governance, legislation and health & safety compliance is essential. We’re looking for a values‑led, credible leader who:
- Embodies our ethos and culture
- Builds strong relationships with partners, regulators and stakeholders
- Leads by example and champions a positive, inclusive culture
- Brings sound judgement, operational insight and a commitment to continuous improvement
If transforming lives resonates with you, we’d love to hear from you.
About Us
A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centric, individualized strategies and plans that transform lives, support recovery and enable positive behaviour.
In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That’s where you come in.
As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Closing date: 6th February 2026.
Executive Director of Operations – Housing Services employer: Salvation Army Housing Association
Contact Detail:
Salvation Army Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Director of Operations – Housing Services
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or related fields. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and mission. Salvation Army Homes is all about transforming lives, so think about how your experience aligns with their ethos. Be ready to share examples of how you've made a positive impact in your previous roles.
✨Tip Number 3
Showcase your leadership skills! As an Executive Director, you'll need to demonstrate your ability to lead teams and drive change. Prepare stories that highlight your successes in building inclusive cultures and improving services in your past positions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Salvation Army Homes. Get your application in early to avoid missing out!
We think you need these skills to ace Executive Director of Operations – Housing Services
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for transforming lives shine through. We want to see how motivated you are by the impact of safe, high-quality homes on people's lives. Share personal experiences or insights that connect you to our mission.
Tailor Your Application: Make sure to tailor your application specifically to the role of Executive Director of Operations. Highlight your experience in housing services and how it aligns with our values of Servant Leadership, Passion, Inclusion, Respect, and Empowerment. We love seeing candidates who understand our ethos!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your qualifications and experiences. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the role.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we receive enough applications, so get yours in as soon as possible. Head over to our website to apply and show us what you've got!
How to prepare for a job interview at Salvation Army Housing Association
✨Know Your Values
Before the interview, take some time to reflect on the values of Salvation Army Homes. Understand their SPIRE values – Servant Leadership, Passion, Inclusion, Respect, and Empowerment. Be ready to share examples from your past experiences that demonstrate how you embody these values in your leadership style.
✨Showcase Your Experience
Prepare to discuss your previous roles in the housing sector or related environments. Highlight specific achievements that showcase your ability to lead operations, ensure compliance, and improve service quality. Use metrics or outcomes to illustrate your impact, as this will resonate well with the interviewers.
✨Build Relationships
Since the role involves working with various stakeholders, think about how you can demonstrate your relationship-building skills. Prepare anecdotes that show how you've successfully collaborated with partners, regulators, and team members to achieve common goals. This will highlight your ability to foster a positive, inclusive culture.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your genuine interest in the organisation's mission and future plans. Inquire about their Pathway to Excellence 2030 strategy or how they measure success in transforming lives. This not only shows your enthusiasm but also helps you gauge if the role aligns with your own values and aspirations.
