At a Glance
- Tasks: Provide overnight support and security for residents at Mildmay House.
- Company: Join Salvation Army Homes, a leader in supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, bonuses, discounts, and career development.
- Other info: Flexible night shifts with opportunities for personal growth and training.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Empathy, strong communication skills, and a calm approach to challenges.
The predicted salary is between 24000 - 30000 £ per year.
Excellent opportunity as a Night Concierge to provide an overnight presence at Mildmay House, Liverpool, making sure our residents are well and our building is secure. At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.
The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:
- Supervise people as they enter and exit the building
- Monitor CCTV and conduct building checks
- Engage with vulnerable people who live in the service for up to six months
- Encourage residents to follow house rules and to avoid inappropriate behaviour
- Maintain a security log
You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can-do attitude in your daily contribution as a night concierge to transforming lives. You will be confident and able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours.
We need you to have:
- Empathy with our client group
- Strong interpersonal and influencing skills
- The capacity to diffuse sometimes difficult situations in a calm manner
- Good time management
- A willingness to work night shift on a rota basis
In return for helping to transform lives, we will give you access to some great benefits. These include:
- 26 days annual leave rising to 31 days
- £100 when you start work, plus £250 at 6 months service and another £250 at 12 months service
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off-line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person-centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.
As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
Waking Night Concierge in Birkenhead employer: Salvation Army Housing Association
At Salvation Army Homes, we pride ourselves on being an exceptional employer dedicated to transforming lives through our supportive work culture and comprehensive benefits. As a Waking Night Concierge in Liverpool, you will not only play a vital role in ensuring the safety and well-being of our residents but also enjoy generous annual leave, financial incentives, and opportunities for personal and professional growth within a compassionate team committed to making a difference.
Contact Details:
Salvation Army Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waking Night Concierge in Birkenhead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Salvation Army Homes. Understand their values and mission, especially how they support vulnerable people. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Night Concierge, you'll be engaging with a diverse range of people. Try role-playing difficult situations with a friend to build your confidence in diffusing tension and communicating effectively.
✨Tip Number 3
Show your empathy! During the interview, share examples of how you've helped others in challenging situations. This will demonstrate your ability to connect with residents and handle sensitive issues with care.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the StudySmarter site. It’s the best way to ensure your application gets the attention it deserves and shows your commitment to joining the team.
We think you need these skills to ace Waking Night Concierge in Birkenhead
Some tips for your application 🫡
Keep Your Info Up to Date:Before you hit that apply button, make sure all your details are current and accurate. We want to know the real you, so double-check your CV and any other info you’re sending our way!
Show Your Passion:In your application, let us see your energy and enthusiasm for the role. Talk about why you’re excited about being a Night Concierge and how you can contribute to transforming lives at SalvationArmy Homes.
Tailor Your Application:Don’t just send a generic application! Make sure to highlight your skills and experiences that align with the job description. We love seeing how you can bring your unique strengths to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Salvation Army Housing Association
✨Know the Role Inside Out
Before your interview, make sure you fully understand what being a Night Concierge involves. Familiarise yourself with the responsibilities like monitoring CCTV, conducting building checks, and engaging with residents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
Since you'll be working with vulnerable individuals, it's crucial to demonstrate your empathy during the interview. Share examples from your past experiences where you've successfully supported or communicated with people in difficult situations. This will highlight your interpersonal skills and ability to connect with residents.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle challenging situations. Think about times when you've diffused tension or managed conflicts calmly. Practising these responses will help you articulate your thought process and showcase your problem-solving abilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the support provided to staff. This shows your enthusiasm for the role and helps you gauge if the environment aligns with your values. Plus, it leaves a positive impression on the interviewers!
