At a Glance
- Tasks: Support young people in sustaining their independence and managing their tenancies.
- Company: Join the Salvation Army Homes, a charity dedicated to transforming lives.
- Benefits: Enjoy 26 days annual leave, healthcare support, and a fun, inclusive culture.
- Other info: Flexible hours with opportunities for professional development and career growth.
- Why this job: Make a real difference in the lives of young people facing challenges.
- Qualifications: Experience with data management and a passion for helping others is essential.
The predicted salary is between 31500 - 38500 £ per year.
The Role
Imagine this… A young person has moved into West Farm. You’re there to check in, make sure the property is safe, and help them understand their tenancy. With your support, they don’t just keep their flat, they learn to sustain independence, manage challenges, and see a future beyond homelessness. As Tenancy Sustainment Officer, you’re the steady support who helps them develop and hold onto that hard-won independence.
What you’ll be doing
- Providing day to day administrative support to residents, managing rent enquiries and repair requests efficiently and professionally.
- Coordinating repairs with internal teams and external contractors, monitoring progress, and ensuring works are completed efficiently and within agreed timescales.
- Help residents move into safe, well-prepared accommodation.
- Support young people to understand their tenancy rights and responsibilities.
- Tackle challenges like rent arrears, anti-social behaviour, or property issues.
- Work with partners to find move-on housing options and prevent homelessness.
What you’ll bring
- Experience managing and interpreting numerical data, with strong attention to detail.
- Organised, resilient, and passionate about giving people the tools to thrive in independence.
- Empathy and patience to support young people facing multiple challenges.
- Knowledge of facilities management processes, including the coordination of repairs and maintenance services is desirable.
Working Arrangements
Service based role at our West Farm Service offering 18.75 hours. Travel may be required to attend professional meetings, team training sessions, and conferences.
Our Offer
In return, we offer a competitive and supportive benefits package, including:
- 26 days annual leave plus bank holidays, increasing to 31 days
- Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
- Matched pension scheme up to 6% (with salary sacrifice option)
- Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay
- Occupational sick pay
- Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support
- Paid volunteering days
- Cycle to Work Scheme
- Discounted private medical insurance
- Support to learn, broaden your skills and develop your career
- A fun and inclusive work culture where individual differences are valued and championed
Closing date: 22 August 2026 (please note we may close the vacancy early if we receive a large volume of applications)
About The Company
Founded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people. If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.
Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role. As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.
Tenancy Sustainment Officer in Weymouth employer: Salvation Army Housing Association (saha)
At Salvation Army Housing Association, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters collaboration and inclusivity, providing employees with ample opportunities for personal and professional growth. Located in Surrey, our team is committed to empowering women facing homelessness and domestic abuse, ensuring that every staff member feels valued and inspired to make a difference.
Contact Details:
Salvation Army Housing Association (saha) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer in Weymouth
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Salvation Army Housing Association (saha), grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Salvation Army Housing Association (saha). The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Salvation Army Housing Association (saha)'s website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Tenancy Sustainment Officer in Weymouth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Salvation Army Housing Association (saha). We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Salvation Army Housing Association (saha).
How to prepare for a job interview at Salvation Army Housing Association (saha)
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Salvation Army Housing Association (saha).
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Tenancy Sustainment Officer at Salvation Army Housing Association (saha).
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Salvation Army Housing Association (saha) that you're ready to hit the ground running in the Tenancy Sustainment Officer role.
