Tenancy Sustainment & Resident Support Officer
Tenancy Sustainment & Resident Support Officer

Tenancy Sustainment & Resident Support Officer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support residents by coordinating tenancy management and ensuring health and safety standards.
  • Company: Leading supported housing provider in Greater London with a focus on resident services.
  • Benefits: Competitive benefits, generous leave, and personal development opportunities.
  • Why this job: Make a real difference in the lives of vulnerable individuals while developing your skills.
  • Qualifications: Strong communication skills and empathy for vulnerable individuals.

The predicted salary is between 36000 - 60000 £ per year.

A leading supported housing provider in Greater London is seeking a Tenancy Sustainment officer to deliver resident-focused services. Responsibilities include coordinating tenancy management and ensuring health and safety standards are maintained.

The ideal candidate should possess strong communication skills and the ability to empathize with vulnerable individuals. In return, we offer competitive benefits including generous leave and personal development opportunities.

Tenancy Sustainment & Resident Support Officer employer: Salvation Army Housing Association (saha)

As a leading supported housing provider in Greater London, we pride ourselves on fostering a supportive and inclusive work culture that prioritises the well-being of both our residents and employees. Our commitment to personal development ensures that you will have ample opportunities for growth, while our competitive benefits package, including generous leave, reflects our dedication to work-life balance and employee satisfaction.
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Contact Detail:

Salvation Army Housing Association (saha) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tenancy Sustainment & Resident Support Officer

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to tenancy management and resident support. Think about your past experiences and how they relate to the role. We want you to shine when it comes to showcasing your empathy and communication skills!

✨Tip Number 3

Don’t just apply anywhere; focus on organisations that align with your values. When you find a role that excites you, apply through our website to ensure your application gets the attention it deserves. We’re all about finding the right fit!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great chance to reiterate why you’d be a perfect fit for the Tenancy Sustainment & Resident Support Officer role.

We think you need these skills to ace Tenancy Sustainment & Resident Support Officer

Communication Skills
Empathy
Tenancy Management
Health and Safety Standards
Resident-Focused Services
Coordination Skills
Problem-Solving Skills
Interpersonal Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Tenancy Sustainment & Resident Support Officer role. Highlight your experience in tenancy management and any relevant skills that show you can empathise with vulnerable individuals.

Showcase Your Communication Skills: Since strong communication is key for this role, give examples of how you've effectively communicated in past positions. Whether it's through written reports or face-to-face interactions, let us see your skills shine!

Demonstrate Your Passion: We love candidates who are genuinely passionate about supporting residents. Share your motivation for wanting to work in supported housing and how you can contribute to our mission of delivering resident-focused services.

Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!

How to prepare for a job interview at Salvation Army Housing Association (saha)

✨Know Your Stuff

Make sure you understand the role of a Tenancy Sustainment & Resident Support Officer. Familiarise yourself with tenancy management processes and health and safety standards. This will show that you're serious about the position and ready to hit the ground running.

✨Empathy is Key

Since the role involves working with vulnerable individuals, be prepared to discuss your experiences in providing support. Think of specific examples where you've demonstrated empathy and effective communication. This will help you connect with the interviewers and showcase your suitability for the role.

✨Research the Company

Take some time to learn about the supported housing provider. Understand their mission, values, and the services they offer. This knowledge will not only help you answer questions but also allow you to ask insightful ones, showing your genuine interest in the organisation.

✨Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions to ask at the end. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.

Tenancy Sustainment & Resident Support Officer
Salvation Army Housing Association (saha)
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