Night Concierge

Night Concierge

Full-Time 24000 - 36000 £ / year (est.) On-site
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At a Glance

  • Tasks: Support vulnerable individuals in their journey to independence during night shifts.
  • Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
  • Benefits: Earn bonuses, enjoy generous leave, and access discounts and training.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Empathy, resilience, and experience with vulnerable groups are essential.

The predicted salary is between 24000 - 36000 £ per year.

Exciting opportunity for a Night Concierge based in our supported housing service in Tunbridge Wells! Help us to support some of the most vulnerable people as they progress from being homeless to being supported to being independent. At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation.

As a Night Concierge, you will need to:

  • Get to know and build the trust of our clients
  • Help clients to live independently
  • Encourage participation in social and leisure programmes
  • Support residents with the practicalities of everyday living

Shifts are predominantly 20:30-07:00.

Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for young people experiencing homelessness and developing their strengths and talents? A Night Concierge will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.

You will need to:

  • Be a confident and capable communicator, not fazed by difficult situations
  • Be able to build trusting, professional relationships and have a high level of resilience
  • Take an asset-based approach to empowering people to develop their skills, strengths and talents
  • Have good knowledge or experience of working with homeless people, and/or supporting vulnerable people or groups
  • Understand or learn about community resources and organisations that can help our clients

In return for helping to transform lives, we’ll give you access to some great benefits. These include:

  • £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
  • 26 days annual leave rising to 31 days
  • An extra day off on your birthday
  • A High Street discount scheme (great savings both on and off-line)
  • Pension with life assurance
  • Discounted private medical insurance
  • Loans available for financial emergencies
  • Occupational Sick Pay
  • A full Induction package and training relevant to the role
  • Long service awards from 2.5 years
  • Support to learn and develop your career

Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society – mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person-centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.

As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Night Concierge employer: Salvation Army Housing Association (saha)

At Salvation Army Housing Association, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters collaboration and inclusivity, providing employees with ample opportunities for personal and professional growth. Located in Surrey, our team is committed to empowering women facing homelessness and domestic abuse, ensuring that every staff member feels valued and inspired to make a difference.

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Contact Details:

Salvation Army Housing Association (saha) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Concierge

✨Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Salvation Army Housing Association (saha).

✨Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Salvation Army Housing Association (saha)!

✨Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Salvation Army Housing Association (saha), will notice your enthusiasm!

✨Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Salvation Army Housing Association (saha) or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Night Concierge

Communication Skills
Empathy
Relationship Building
Resilience
Problem-Solving Skills
Knowledge of Homelessness Support
Community Resource Awareness

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Salvation Army Housing Association (saha):Before hitting send, make sure to tailor your application specifically to Salvation Army Housing Association (saha)! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Salvation Army Housing Association (saha)

✨Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

✨Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

✨Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

✨Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.