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- Tasks: Support vulnerable individuals in their journey to independence during night shifts.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Earn bonuses, enjoy generous leave, and access discounts and training.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Empathy, resilience, and experience with vulnerable groups are essential.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Exciting opportunity for a Night Concierge based in our supported housing service in Tunbridge Wells! Help us to support some of the most vulnerable people as they progress from being homeless to being supported to being independent. At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation.
As a Night Concierge, you will need to:
- Get to know and build the trust of our clients
- Help clients to live independently
- Encourage participation in social and leisure programmes
- Support residents with the practicalities of everyday living
Shifts are predominantly 20:30-07:00.
Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for young people experiencing homelessness and developing their strengths and talents? A Night Concierge will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.
You will need to:
- Be a confident and capable communicator, not fazed by difficult situations
- Be able to build trusting, professional relationships and have a high level of resilience
- Take an asset-based approach to empowering people to develop their skills, strengths and talents
- Have good knowledge or experience of working with homeless people, and/or supporting vulnerable people or groups
- Understand or learn about community resources and organisations that can help our clients
In return for helping to transform lives, we’ll give you access to some great benefits. These include:
- £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
- 26 days annual leave rising to 31 days
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off-line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society – mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person-centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.
As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Night Concierge employer: Salvation Army Housing Association (saha)
Contact Detail:
Salvation Army Housing Association (saha) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Salvation Army Homes. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Night Concierge, you'll need to build trust with clients. Try role-playing difficult situations with a friend or family member to boost your confidence and prepare for any challenges that may come up during the interview.
✨Tip Number 3
Show off your empathy! Think of examples from your past experiences where you've supported vulnerable individuals. Sharing these stories will demonstrate your passion for helping others and your ability to connect with clients on a personal level.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Salvation Army Homes site. This not only streamlines the process but also shows your commitment to joining our team and making a positive impact.
We think you need these skills to ace Night Concierge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping vulnerable people shine through. We want to see that you genuinely care about making a difference in their lives!
Tailor Your Experience: Make sure to highlight any relevant experience you have with supporting homeless or vulnerable individuals. We love seeing how your background aligns with our mission at Salvation Army Homes.
Be Authentic: Don’t be afraid to show your personality! We’re looking for someone who is empathetic and proactive, so let us know what makes you unique and how you can contribute to our team.
Apply Early: We might close the vacancy early if we get enough applications, so don’t wait! Head over to our website and submit your application as soon as you can to avoid missing out on this exciting opportunity.
How to prepare for a job interview at Salvation Army Housing Association (saha)
✨Know Your Clients
Before the interview, take some time to understand the challenges faced by vulnerable individuals, especially those experiencing homelessness. Familiarise yourself with the support services available in Tunbridge Wells and think about how you can help clients build trust and independence.
✨Showcase Your Communication Skills
As a Night Concierge, you'll need to communicate effectively, even in tough situations. Prepare examples from your past experiences where you've successfully navigated difficult conversations or built strong relationships. This will demonstrate your confidence and capability.
✨Emphasise Empathy and Resilience
Highlight your empathetic nature and resilience during the interview. Share stories that illustrate your ability to support others through challenging times, showing that you genuinely care about helping people thrive and develop their strengths.
✨Research Community Resources
Familiarise yourself with local community resources and organisations that can assist clients. Being knowledgeable about these options will not only impress the interviewers but also show your commitment to empowering residents and supporting their journey towards independence.
