Service Manager in London

Service Manager in London

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support young people experiencing homelessness and help them thrive.
  • Company: Salvation Army Homes, a leading provider of supported housing in the UK.
  • Benefits: 26 days annual leave, birthday off, discounts, pension, and career development support.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in engaging and inspiring others, with a passion for helping vulnerable individuals.
  • Other info: Dynamic role with opportunities for personal growth and community impact.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Are you an enthusiastic, proactive, creative, and empathetic individual with a passion for inspiring others? Are you a positive, people-focused team player who thrives on achieving the best outcomes for people experiencing homelessness while supporting them to develop their strengths and talents?

If this sounds like you, Salvation Army Homes has an exciting opportunity for a Service Manager at Bruce House, providing high-quality accommodation-based support to young people aged 18–25. Many residents are partially independent and may be in education, training, or employment, using our flexible support to maintain their progress.

This is a unique opportunity for a Service Manager to work using advantaged thinking approaches, ensuring the service meets all organisational and commissioned contract requirements.

As Service Manager, you will play a key role in Salvation Army Homes, leading the team at Bruce House and putting residents at the heart of our vision. You will create an environment that delivers comprehensive, high-quality housing services and support. You will also nurture and develop your team, helping them assess needs, build trust, and unlock the potential of residents, transforming their lives in the process.

We will be interviewing candidates throughout the time the advert is live, so early applications are encouraged.

About The Candidate

Enthusiastic, proactive, caring, and empathetic, with a passion for inspiring people and transforming lives. You'll be passionate about people and thrive in a fast-paced environment where two days are never the same. You will have experience engaging others with energy and passion, and will possess an unshakeably positive, can‐do attitude with a high level of resilience.

A confident and capable communicator, you will demonstrate an understanding of and the ability to use a range of methods to achieve positive results. You will have numerous examples of times you have inspired or engaged people and enhanced learning through thoughtful reflective practices and taking positive risks.

You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours, creating a culture where people utilise an asset‐based approach to empower individuals to develop their skills, strengths, and talents.

With good knowledge or experience of working with homeless people and/or supporting vulnerable people, you will have a solid understanding of the wider community resources and organisations available to support our residents.

Benefits

  • 26 days annual leave rising to 31 days
  • An extra day off on your birthday
  • A High Street discount scheme (great savings both online and offline)
  • Pension with life assurance
  • Discounted private medical insurance
  • Loans available for financial emergencies
  • Occupational Sick Pay
  • A full induction package and training relevant to the role
  • Long service awards from 2.5 years
  • Support to learn and develop your career

About The Company

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society – mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person‐centred, individualised strategies and plans that transform lives, support recovery, and enable positive behaviour. To succeed, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, high‐quality housing services, support, and resettlement for our residents. That’s where you come in.

As an equal‐opportunity employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Service Manager in London employer: Salvation Army Housing Association (saha)

Salvation Army Homes is an exceptional employer, offering a supportive and empowering work culture that prioritises the development of both employees and residents. With generous benefits such as 26 days of annual leave, a birthday off, and opportunities for career growth, you will be part of a dedicated team at Bruce House, making a meaningful impact on the lives of young people experiencing homelessness. Join us in creating a positive environment where your passion for inspiring others can truly transform lives.
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Contact Detail:

Salvation Army Housing Association (saha) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager in London

✨Tip Number 1

Get to know the company culture! Before your interview, check out Salvation Army Homes' values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for their team.

✨Tip Number 2

Prepare some real-life examples! Think of times when you've inspired others or made a positive impact. Sharing these stories during your interview can really highlight your experience and passion for helping vulnerable people.

✨Tip Number 3

Practice your communication skills! As a Service Manager, you'll need to engage with a variety of people. Try role-playing common interview questions with a friend to boost your confidence and refine your responses.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Salvation Army Homes team.

We think you need these skills to ace Service Manager in London

Leadership Skills
Empathy
Communication Skills
Team Development
Problem-Solving Skills
Engagement Skills
Resilience
Understanding of Homelessness
Knowledge of Community Resources
Person-Centred Approach
Adaptability
Positive Attitude
Reflective Practice
Ability to Inspire Others

Some tips for your application 🫡

Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and how it aligns with our mission at Salvation Army Homes.

Show Your Experience: Make sure to highlight any relevant experience you have, especially when it comes to supporting vulnerable people or working in fast-paced environments. We love seeing examples of how you've inspired others or made a positive impact!

Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the role at Bruce House.

Apply Early: We’ll be interviewing candidates as applications come in, so don’t wait until the last minute! Get your application in early through our website to increase your chances of standing out.

How to prepare for a job interview at Salvation Army Housing Association (saha)

✨Show Your Passion for People

Make sure to express your enthusiasm for working with vulnerable individuals during the interview. Share specific examples of how you've inspired or engaged others in the past, especially in challenging situations. This will demonstrate your genuine commitment to transforming lives.

✨Highlight Your Team Leadership Skills

As a Service Manager, you'll be leading a team, so it's crucial to showcase your leadership experience. Talk about times when you've nurtured and developed a team, helping them assess needs and build trust. Use concrete examples to illustrate how you’ve created a positive environment for both staff and residents.

✨Demonstrate Your Resilience

The role requires a high level of resilience, so be prepared to discuss how you've handled difficult situations in the past. Share stories that highlight your can-do attitude and ability to stay positive under pressure. This will show that you're ready to thrive in a fast-paced environment.

✨Know the Community Resources

Familiarise yourself with local community resources and organisations that support homeless individuals. During the interview, mention these resources and how they can be leveraged to benefit the residents at Bruce House. This knowledge will reflect your understanding of the wider context in which you'll be working.

Service Manager in London
Salvation Army Housing Association (saha)
Location: London
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