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- Tasks: Provide overnight support and security for residents at Mildmay House.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, birthday off, and financial bonuses.
- Why this job: Make a real difference in the lives of vulnerable people while developing your career.
- Qualifications: Empathy, strong communication skills, and ability to handle challenging situations.
- Other info: Dynamic role with training and long service awards available.
The predicted salary is between 13 - 16 £ per hour.
Excellent opportunity as a Night Concierge to provide an overnight presence at Mildmay House, Liverpool making sure our residents are well and our building is secure. At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless. The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on‑site presence and will:
- Supervise people as they enter and exit the building
- Monitor CCTV and conduct building checks
- Engage with vulnerable people who live in the service for up to six months
- Encourage residents to follow house rules and to avoid inappropriate behaviour
- Maintain a security log
You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can‑do attitude in your daily contribution as a night concierge to transforming lives. You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:
- Empathy with our client group
- Strong interpersonal and influencing skills
- The capacity to diffuse sometimes difficult situations in a calm manner
- Good time management
- A willingness to work night shift on a rota basis
In return for helping to transform lives, we’ll give you access to some great benefits. These include:
- 26 days annual leave rising to 31 days
- £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off‑line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person‑centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents.
As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Waking Night Concierge in Liverpool employer: Salvation Army Housing Association (saha)
Contact Detail:
Salvation Army Housing Association (saha) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waking Night Concierge in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Salvation Army Homes' values and mission. This will help you connect your personal experiences with their goals, showing them you're a perfect fit.
✨Tip Number 2
Practice your communication skills! As a Night Concierge, you'll be engaging with a diverse range of people. Role-play potential scenarios with a friend to boost your confidence and show off your interpersonal skills during the interview.
✨Tip Number 3
Be ready to share your empathy stories! Think of examples where you've helped someone in a tough situation. This will demonstrate your ability to connect with vulnerable residents and handle difficult situations calmly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and makes it easier for us to keep track of your application.
We think you need these skills to ace Waking Night Concierge in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about supporting vulnerable people and creating a safe environment.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for empathy, strong communication, and the ability to handle tough situations, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the Night Concierge role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at Salvation Army Homes.
How to prepare for a job interview at Salvation Army Housing Association (saha)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what being a Night Concierge involves. Familiarise yourself with the responsibilities like monitoring CCTV, conducting building checks, and engaging with residents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
Since you'll be working with vulnerable individuals, it's crucial to demonstrate your empathy during the interview. Share examples from your past experiences where you've successfully engaged with people in difficult situations. This will highlight your interpersonal skills and ability to connect with residents.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle challenging situations. Think about times when you've diffused tension or maintained calm in stressful environments. Practising these responses will help you articulate your thought process and decision-making skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or how they support their staff. This shows your enthusiasm for the role and helps you gauge if the organisation aligns with your values.
