At a Glance
- Tasks: Lead a team providing vital support to clients with mental health challenges.
- Company: Join the Salvation Army Homes, dedicated to making a difference in mental health services.
- Benefits: Enjoy 26 days annual leave, birthday off, discounts, and career development support.
- Other info: Be part of a supportive environment with opportunities for growth and long-service awards.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: NVQ Level 5 in Health & Social Care or willingness to achieve it; strong leadership experience required.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
The Deputy Manager will work as part of a team that provides holistic recovery-focused support to clients with mental health across Exeter & East Devon Mental Health Services. They will work closely with and deputise for the Service Manager to ensure effective delivery of quality housing and support services within Exeter & East Devon Mental Health Services and will be responsible for the day-to-day operational delivery. They will provide effective line management for delegated front-line staff of the services, including recruitment, induction, supervision, appraisal and performance management.
Responsibilities
- Implement, evaluate and contribute towards the development of local/service-specific procedures and good practice in all areas of service management.
- Undertake regular audits of various aspects of the service including CDPSoft records, Universal Housing records, client files, medication paperwork and Health & Safety records; take any necessary action and report any issues or concerns to the Service Manager.
- Plan, coordinate and lead the induction of all line-managed staff; ensure that ongoing training needs are identified, reviewed and implemented and assist in the induction of any other staff team member, as required.
- Allocate client caseloads to Mental Health Support Workers fairly and consistently; and, in the absence of a Mental Health Support Worker, ensure client caseloads are appropriately reallocated and covered.
- Be responsible for the day-to-day operations of the services while ensuring effective administration and communication systems are maintained and adhered to.
- Be on-call on a rolling rota: once every 10-14 days; weekday on-calls are from 20:00–08:00 and weekend/public-holiday on-calls are 08:00–08:00.
Qualifications
- NVQ Level 5 in Health & Social Care or similar, or a willingness to work towards it.
- Excellent leadership skills; ability to motivate, encourage and empower others.
- Proven experience managing a team of people, including recruitment, induction, probationary reviews, supervision and appraisals.
- Ability to build trusting, professional relationships and a high level of resilience.
- Asset-based approach to empowering people to develop their skills, strengths and talents.
- Good knowledge and working experience of supporting individuals with complex mental health and adults at risk.
- Understanding or willingness to learn about community resources and organisations that can help clients.
Benefits
- 26 days annual leave, rising to 31 days.
- An extra day off on your birthday.
- High Street discount scheme.
- Pension with life assurance.
- Discounted private medical insurance.
- Loans available for financial emergencies.
- Occupational Sick Pay.
- Full induction package and training relevant to the role.
- Long-service awards from 2.5 years.
- Support to learn and develop your career.
Equal Employment Opportunity
Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications without concern of bias or discrimination.
Deputy Manager in Exeter employer: Salvation Army Housing Association (saha)
Join our dedicated team in Exmouth as a Deputy Manager, where you will play a vital role in providing holistic recovery-focused support to clients with mental health needs. We pride ourselves on fostering a supportive work culture that prioritises employee growth, offering extensive training and development opportunities, alongside generous benefits such as 26 days of annual leave, an extra day off for your birthday, and a high street discount scheme. With a commitment to equal employment opportunities, we ensure a welcoming environment for all, making us an excellent employer for those seeking meaningful and rewarding careers in mental health services.
Contact Details:
Salvation Army Housing Association (saha) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those who work at Exeter & East Devon Mental Health Services. A friendly chat can open doors and give you insights that might just land you that Deputy Manager role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on your knowledge about recovery-focused support and the specific challenges faced in mental health services. We want to see you shine and show how you can contribute to our team!
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experiences where you've motivated or empowered others. We love to see candidates who can inspire their teams, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at Salvation Army Homes.
We think you need these skills to ace Deputy Manager in Exeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your experience in managing teams and supporting individuals with mental health needs, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've motivated and empowered your team in previous roles. This is key for us, as you'll be responsible for line management and ensuring effective service delivery.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Salvation Army Housing Association (saha)
✨Know Your Stuff
Make sure you understand the role of a Deputy Manager and the specific responsibilities outlined in the job description. Familiarise yourself with mental health support services, especially those relevant to Exeter & East Devon. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed a team or led a project. Highlight your ability to motivate and empower others, as this is crucial for the role. Think about how you can demonstrate your leadership style and how it aligns with the values of the organisation.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to client care or team management. Practice answering scenario-based questions, focusing on your problem-solving skills and your approach to supporting individuals with complex mental health needs. This will show that you can think on your feet and make sound decisions.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the team's dynamics, ongoing training opportunities, or how success is measured in the role. Asking questions not only shows your interest but also helps you determine if the company is the right fit for you.
