Income Management Officer

About The Role Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in? If so, Salvation Army Homes has an exciting opportunity for an Income Management Officer to join our Housing Team, on a 12 months fixed term maternity cover basis, covering our North services in England. About the Role of Income Management Officer At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. this rewarding, stretching role gives you the opportunity to work with and positively influence services for our tenants within our general need stock. You will deliver an effective rent income collection and recovery service in accordance with legislation, Salvation Army Homes policies, performance standards, targets and customer satisfaction requirements. You will also ensure that all residents adhere to their tenancy conditions regarding rent payment, receive advice on financial inclusion and benefit entitlement and that appropriate recovery action is taken where necessary to maximise rental income. About The Candidate