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- Tasks: Support the community by managing tenancies and addressing various housing issues.
- Company: Join a dedicated team focused on creating sustainable communities in Derby.
- Benefits: Gain hands-on experience while making a real impact in people's lives.
- Why this job: Perfect for those who love helping others and want to foster positive community growth.
- Qualifications: Looking for enthusiastic, proactive individuals with a passion for community support.
- Other info: Be the first point of contact for tenants and help them thrive in their homes.
The predicted salary is between 28800 - 43200 £ per year.
About The Role An exciting opportunity has come arisen to join our General Needs team based in Derby, w orking on one of our general needs housing schemes, you will have the opportunity to help the community grow and become a better place to live by supporting people to manage their tenancies and being the first point of contact for our tenants living in the community. Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in? What you will be doing: Assisting the neighbourhood manager in case managing wide ranging tenancy management issues including (but not excluding): anti-social behaviour, property condition, garden enforcement, managing complaints, safeguarding, domestic abuse and tenancy fraud/misuse cases. Including the enforcement of tenancy agreements; including providing tenants with accurate and appropriate advice about their rights and responsibilities in relation to their tenancy agreement Taking a lead in ensuring the environment is kept to a good standard, assisting the neighbourhood manager in managing issues such as gardening and cleaning contracts Being responsive to instances of disrepair within accommodation…
Assistant Neighbourhood Manager employer: Salvation Army Housing Association Careers
Contact Detail:
Salvation Army Housing Association Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Neighbourhood Manager
✨Tip Number 1
Familiarize yourself with the local community and its needs. Understanding the specific challenges and strengths of the area will help you demonstrate your commitment to creating sustainable communities during the interview.
✨Tip Number 2
Showcase your empathy and people skills by preparing examples of how you've successfully resolved conflicts or supported individuals in previous roles. This will highlight your ability to handle tenancy management issues effectively.
✨Tip Number 3
Research the organization’s values and mission. Aligning your personal values with those of the company can make a strong impression and show that you're genuinely interested in contributing to their goals.
✨Tip Number 4
Be prepared to discuss your approach to teamwork and collaboration. Since this role involves working closely with the neighbourhood manager and other team members, demonstrating your ability to work well in a team is crucial.
We think you need these skills to ace Assistant Neighbourhood Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Neighbourhood Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in tenancy management, community support, or similar roles. Use specific examples to demonstrate your skills in handling complaints, managing relationships, and supporting tenants.
Showcase Your Soft Skills: Since the role requires empathy, creativity, and a proactive attitude, make sure to highlight these qualities in your application. Share anecdotes that illustrate your ability to inspire and support others in a community setting.
Tailor Your Application: Customize your cover letter to reflect your passion for creating sustainable communities and your commitment to tenant welfare. Address how you can contribute positively to the team and the community in Derby.
How to prepare for a job interview at Salvation Army Housing Association Careers
✨Show Your Passion for Community Support
Make sure to express your enthusiasm for helping the community grow. Share specific examples of how you've positively impacted a community or supported individuals in previous roles.
✨Demonstrate Empathy and Understanding
Prepare to discuss situations where you've had to handle sensitive issues, such as complaints or anti-social behavior. Highlight your empathetic approach and how it helped resolve conflicts.
✨Highlight Your Problem-Solving Skills
Be ready to provide examples of how you've effectively managed tenancy issues or complaints in the past. Discuss your strategies for finding solutions and ensuring tenant satisfaction.
✨Know the Tenancy Rights and Responsibilities
Familiarize yourself with tenancy agreements and the rights and responsibilities of tenants. Being knowledgeable will show that you are prepared and can provide accurate advice to tenants.
