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- Tasks: Provide overnight support and security for residents at Mildmay House.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, birthday off, and financial bonuses.
- Why this job: Make a real difference in the lives of vulnerable individuals while developing your career.
- Qualifications: Empathy, strong communication skills, and ability to handle challenging situations.
- Other info: Dynamic role with training and career development opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Excellent opportunity as a Night Concierge to provide an overnight presence at Mildmay House, Liverpool making sure our residents are well and our building is secure. At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.
The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:
- Supervise people as they enter and exit the building
- Monitor CCTV and conduct building checks
- Engage with vulnerable people who live in the service for up to six months
- Encourage residents to follow house rules and to avoid inappropriate behaviour
- Maintain a security log
You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives. You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours.
We need you to have:
- Empathy with our client group
- Strong interpersonal and influencing skills
- The capacity to diffuse sometimes difficult situations in a calm manner
- Good time management
- A willingness to work night shift on a rota basis
In return for helping to transform lives, we’ll give you access to some great benefits. These include:
- 26 days annual leave rising to 31 days
- £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off-line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.
As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Waking Night Concierge employer: Salvation Army Homes
Contact Detail:
Salvation Army Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waking Night Concierge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Salvation Army Homes' values and mission. This will help you connect with the interviewers and show that you're genuinely interested in transforming lives.
✨Tip Number 2
Practice your communication skills! As a Night Concierge, you'll be engaging with a diverse range of people. Try role-playing difficult situations with a friend to build your confidence in diffusing tension and maintaining a calm atmosphere.
✨Tip Number 3
Show off your empathy! During the interview, share examples of how you've supported vulnerable individuals in the past. This will demonstrate your ability to connect with residents and align with the values of Salvation Army Homes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Salvation Army Homes.
We think you need these skills to ace Waking Night Concierge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about supporting vulnerable people and making a difference in their lives.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for empathy, strong communication skills, and the ability to handle challenging situations, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and your key points stand out. This will help us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Salvation Army Homes
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Concierge involves. Familiarise yourself with the responsibilities like monitoring CCTV, conducting building checks, and engaging with residents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
Since you'll be working with vulnerable individuals, it's crucial to demonstrate your empathy during the interview. Share examples from your past experiences where you've successfully engaged with people in difficult situations. This will highlight your interpersonal skills and ability to connect with residents.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle challenging situations. Think about times when you've diffused tension or maintained calm in stressful environments. Practising these responses will help you articulate your thought process and decision-making skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
