At a Glance
- Tasks: Support individuals on their recovery journey and coordinate tailored support plans.
- Company: Join the compassionate team at Salvation Army Homes, making a real difference.
- Benefits: Enjoy 26 days annual leave, healthcare cashback, and career development opportunities.
- Other info: Inclusive work culture with guaranteed interviews for eligible applicants.
- Why this job: Be part of a mission-driven organisation that transforms lives through support.
- Qualifications: Experience in mental health support and excellent communication skills required.
The predicted salary is between 27974 - 34190 £ per year.
Are you passionate about supporting people on their recovery journey and helping individuals with mental health needs achieve greater independence? Do you thrive in a role where no two days are the same and where you can combine hands-on support with leadership responsibilities? If so, we'd love to hear from you. We are looking for a dedicated and compassionate Support Co-ordinator to join our Mental Health Service in Exmouth. This is an exciting opportunity to play a key role in delivering high-quality, recovery-focused support to adults experiencing mental health challenges.
Working closely with the Deputy Manager and Service Manager, you will help coordinate the day-to-day operation of the service while maintaining your own caseload of clients. You'll support individuals to build confidence, develop independent living skills, achieve personal goals and move forward positively on their recovery journey.
What you’ll be doing:
- Manage and coordinate a caseload of clients, delivering person-centred support tailored to individual needs.
- Support new client referrals, assessments, admissions and onboarding processes.
- Develop, review and monitor support plans and risk management plans to ensure clients receive the right support at the right time.
- Work collaboratively with healthcare professionals, recovery teams, commissioning bodies and external agencies.
- Support clients to attend important appointments relating to health, housing, finances and wellbeing.
- Help maintain a safe, supportive and empowering environment for clients and staff.
- Quality check client documentation and ensure compliance with contractual, organisational and regulatory requirements.
What you’ll bring:
- Experience supporting people with mental health needs, housing support, social care or related services.
- Understanding of recovery-focused, strengths-based and person-centred approaches.
- Excellent communication, organisational and relationship-building skills.
Working Arrangements: Service based
Our Offer:
In return, we offer a competitive and supportive benefits package, including:
- 26 days annual leave plus bank holidays, increasing to 31 days
- Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)
- Matched pension scheme up to 6% (with salary sacrifice option)
- Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay
- Occupational sick pay
- Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support
- Paid volunteering days
- Cycle to Work Scheme
- Discounted private medical insurance
- Support to learn, broaden your skills and develop your career
- A fun and inclusive work culture where individual differences are valued and championed
Closing date: 06 December 2026 (please note we may close the vacancy early if we receive a large volume of applications)
About The Company: Founded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people. If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.
Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role. As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.
Support Co-Ordinator employer: Salvation Army Homes
At Salvation Army Homes, we pride ourselves on being an excellent employer dedicated to making a positive impact in the lives of young people. Our supportive work culture fosters inclusivity and personal growth, offering a comprehensive benefits package that includes generous leave, healthcare support, and opportunities for professional development. Located in Preston, our team is passionate about co-production and ensuring that the voices of those we serve are at the forefront of our mission, 'Safe Homes. Transform Lives'.
StudySmarter Expert Advice🤫
We think this is how you could land Support Co-Ordinator
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Salvation Army Homes.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Salvation Army Homes!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Salvation Army Homes, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Salvation Army Homes or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Co-Ordinator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Salvation Army Homes:Before hitting send, make sure to tailor your application specifically to Salvation Army Homes! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Salvation Army Homes
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
