At a Glance
- Tasks: Inspire and support young people experiencing homelessness while managing a dedicated team.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, birthday off, discounts, and career development opportunities.
- Other info: Dynamic role with potential for permanent position and supportive work culture.
- Why this job: Make a real difference in young people's lives and help them unlock their potential.
- Qualifications: Passion for empowering youth, strong communication skills, and experience with vulnerable populations.
Base pay range: This range is provided by Salvation Army Homes. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About The Role: Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for young people experiencing homelessness and developing their strengths and talents? If so, Salvation Army Homes has an exciting opportunity for a Service Manager at our Calverley Hill Service, to ensure the young people living there receive a range of high-quality housing support and personal development opportunities.
An exciting opportunity for a Housing Service Manager working in a way that embraces advantaged thinking approaches, the role is responsible for ensuring that the service complies with any organisational and any future commissioned contract requirements. We need the Service Manager to become an integral part of Salvation Army Homes managing the team at Calverley Hill that puts young people at the heart of our vision. You will create an environment that is dedicated to providing comprehensive, quality housing services and support. You will nurture and develop a team that assesses needs, builds trust, enables and unlocks young people’s potential to transform their lives.
On call is shared amongst the staff as designated by the Manager. As there is night cover, on call is used very infrequently but is needed over the 7 days. Please note that this is a six-month fixed-term contract, with the potential to become permanent.
About The Candidate: Enthusiastic, proactive, caring, empathetic, with a passion for inspiring young people and transforming lives? You will be passionate about young people and thrive in a fast-paced environment where two days are never the same! You will have experience of engaging others with energy and passion, and will have an unshakeably positive, can-do attitude with a high level of resilience. A confident and capable communicator, you will demonstrate an understanding of and the ability to use a range of methods to achieve positive results. You will have plenty of examples of times you’ve inspired or engaged people and enhanced learning through thoughtful reflective practices and taking positive risks.
You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours to create a culture where people utilise an asset-based approach to empowering people to develop their skills, strengths and talents. With a good knowledge or experience of working with homeless people and/or supporting vulnerable young people, you will have a good idea of the wider community resources and organisations available to support our residents.
Benefits of working as a Service Manager:
- 26 days annual leave rising to 31 days
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off-line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
About The Company: A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That’s where you come in.
As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Service Manager employer: Salvation Army Homes
The Salvation Army Homes is an exceptional employer, dedicated to empowering young individuals in Bincombe through meaningful support and guidance. With a strong emphasis on empathy and personal growth, our work culture fosters collaboration and trust, providing employees with opportunities to make a real difference in the lives of youth. Join us for a rewarding career where your contributions are valued, and you can grow both personally and professionally in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially when it comes to supporting young people and transforming lives.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your experiences and how they relate to the role of Service Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission at Salvation Army Homes.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Show Your Passion:Make sure to express your enthusiasm for working with young people and transforming lives. We want to see that you genuinely care about making a difference!
Tailor Your Application:Don’t just send a generic application! Highlight your relevant experience and skills that align with the role of Service Manager. We love seeing how you can bring your unique strengths to our team.
Be Specific with Examples:When discussing your past experiences, use specific examples that demonstrate your ability to inspire and engage others. We’re looking for those moments where you’ve made a real impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Salvation Army Homes
✨Know Your Stuff
Before the interview, make sure you understand Salvation Army Homes' mission and values. Familiarise yourself with their approach to supporting young people and how they empower individuals. This will help you align your answers with their ethos.
✨Showcase Your Passion
Be ready to share specific examples of how you've inspired or engaged young people in the past. Highlight your enthusiasm for working with vulnerable groups and demonstrate your proactive approach to problem-solving.
✨Communicate Clearly
As a Service Manager, communication is key. Practice articulating your thoughts clearly and confidently. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing past experiences.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team at Calverley Hill. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Think about what you want to know regarding their approach to housing support and team dynamics.
