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- Tasks: Provide overnight support and security for residents at Mildmay House.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, birthday off, and financial bonuses.
- Why this job: Make a real difference in the lives of vulnerable people while developing your career.
- Qualifications: Empathy, strong communication skills, and ability to handle challenging situations.
- Other info: Great training and career development opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Excellent opportunity as a Night Concierge to provide an overnight presence at Mildmay House, Liverpool making sure our residents are well and our building is secure.
At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.
The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:
- Supervise people as they enter and exit the building
- Monitor CCTV and conduct building checks
- Engage with vulnerable people who live in the service for up to six months
- Encourage residents to follow house rules and to avoid inappropriate behaviour
- Maintain a security log
You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.
You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:
- Empathy with our client group
- Strong interpersonal and influencing skills
- The capacity to diffuse sometimes difficult situations in a calm manner
- Good time management
- A willingness to work night shift on a rota basis
In return for helping to transform lives, we’ll give you access to some great benefits. These include:
- 26 days annual leave rising to 31 days
- £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off-line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.
Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That’s where you come in.
As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Waking Night Concierge in Liverpool employer: Salvation Army Homes
Contact Detail:
Salvation Army Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waking Night Concierge in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Salvation Army Homes. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Night Concierge, you'll be engaging with a diverse range of people. Try role-playing common scenarios with a friend to boost your confidence and refine your ability to handle difficult situations calmly.
✨Tip Number 3
Show off your empathy! During the interview, share examples of how you've supported vulnerable individuals in the past. This will demonstrate your understanding of the role and your commitment to transforming lives, which is key for Salvation Army Homes.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Salvation Army Homes site. It’s the best way to ensure your application gets noticed and shows that you’re serious about the opportunity.
We think you need these skills to ace Waking Night Concierge in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about supporting vulnerable people and making a difference in their lives.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for specific examples of your interpersonal skills and ability to handle challenging situations.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Salvation Army Homes
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what being a Night Concierge involves. Familiarise yourself with the responsibilities like supervising residents, monitoring CCTV, and maintaining security logs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
Since you'll be working with vulnerable individuals, it's crucial to demonstrate your empathy during the interview. Share examples from your past experiences where you've successfully engaged with people in difficult situations. This will highlight your ability to connect with residents and manage challenging behaviours.
✨Communicate Clearly
Effective communication is key for this role. Practice articulating your thoughts clearly and concisely. You might be asked how you'd handle specific scenarios, so think about how you would communicate with residents, staff, and local neighbours. Good interpersonal skills can set you apart from other candidates.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to diffuse tense situations. Think of examples where you've managed conflicts or maintained calm under pressure. This will show that you have the right mindset and skills to handle the challenges of being a Night Concierge.
