Executive Director of Operations – Housing Services
Executive Director of Operations – Housing Services

Executive Director of Operations – Housing Services

Full-Time 130000 - 135000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations to provide safe, high-quality housing services for vulnerable individuals.
  • Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
  • Benefits: Competitive salary, car allowance, and a chance to make a real difference.
  • Why this job: Transform lives through impactful leadership in a values-driven organisation.
  • Qualifications: Experience in housing operations and strong leadership skills required.
  • Other info: Be part of a mission that prioritises inclusion, respect, and empowerment.

The predicted salary is between 130000 - 135000 £ per year.

Based in London, the salary for this role is £130,000 plus a £5,000 car allowance per annum.

Are you driven by purpose and motivated by the impact safe, high-quality homes can have on people’s lives? Do you want to lead services that directly support some of the most vulnerable people in society? If so, this could be the role for you.

At Salvation Army Homes, our mission is simple but powerful: Safe Homes. Transforming Lives. You’ll be joining an organisation rooted in Christian values and guided by our SPIRE values – Servant Leadership, Passion, Inclusion, Respect and Empowerment. We welcome people of all faiths and none, and we ask only that you demonstrate a genuine commitment to our ethos and the people we serve.

We’re at an exciting point in our journey. We are two years into delivering our Pathway to Excellence 2030 corporate strategy, and with a regulatory grading of G1/V2/C2, we have a strong foundation for growth and continued improvement.

As our Executive Director of Operations, you will provide strategic leadership across:

  • Supported Housing
  • General Needs Housing
  • Customer Services
  • Asset Management
  • Compliance
  • Safeguarding

You will ensure safe, compliant and high-quality services, bringing experience of successfully leading these functions in the housing sector or related environment. A strong understanding of regulatory requirements, governance, legislation and health & safety compliance is essential.

We’re looking for a values-led, credible leader who:

  • Embodies our ethos and culture
  • Builds strong relationships with partners, regulators and stakeholders
  • Leads by example and champions a positive, inclusive culture
  • Brings sound judgement, operational insight and a commitment to continuous improvement

If transforming lives resonates with you, we’d love to hear from you.

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.

In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That’s where you come in.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Closing date: 6th February 2026

Executive Director of Operations – Housing Services employer: Salvation Army Homes (saha)

At Salvation Army Homes, we pride ourselves on being an exceptional employer dedicated to transforming lives through safe and high-quality housing services. Our inclusive work culture, rooted in Christian values and guided by our SPIRE principles, fosters a supportive environment where employees can thrive and grow professionally. With a strong commitment to employee development and a focus on making a meaningful impact in the community, we offer a unique opportunity for passionate individuals to lead and innovate in the housing sector from our vibrant London location.
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Contact Detail:

Salvation Army Homes (saha) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Executive Director of Operations – Housing Services

Tip Number 1

Network like a pro! Reach out to people in the housing sector or related fields. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the organisation's values and mission. Since Salvation Army Homes is all about transforming lives, think of examples from your past that showcase your commitment to similar causes. Show them you’re not just a fit on paper but also in spirit!

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your leadership style and how it aligns with their ethos. The more comfortable you are discussing your experience, the more confident you'll be when it counts.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the team at Salvation Army Homes. Get your application in early to stand out!

We think you need these skills to ace Executive Director of Operations – Housing Services

Strategic Leadership
Regulatory Compliance
Governance Knowledge
Health & Safety Compliance
Relationship Building
Operational Insight
Continuous Improvement
Values-led Leadership
Stakeholder Engagement
Judgement
Inclusive Culture Promotion
Experience in Housing Sector
Customer Service Management
Asset Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for transforming lives shine through. We want to see how motivated you are by the impact of safe, high-quality homes on people's lives. Share personal experiences or insights that connect you to our mission.

Tailor Your Application: Make sure to tailor your application specifically for the Executive Director of Operations role. Highlight your experience in housing services and how it aligns with our SPIRE values. We love seeing candidates who understand our ethos and can demonstrate their commitment to it.

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.

Apply Early: Don’t wait until the last minute to submit your application! We might close the vacancy early if we receive enough applications. So, get your application in as soon as you can through our website to ensure you don’t miss out on this opportunity.

How to prepare for a job interview at Salvation Army Homes (saha)

Understand the Mission

Before your interview, take some time to really understand the mission of Salvation Army Homes. Familiarise yourself with their values and how they impact the services they provide. This will help you articulate how your own values align with theirs during the interview.

Showcase Your Leadership Experience

As an Executive Director of Operations, you'll need to demonstrate strong leadership skills. Prepare specific examples from your past roles where you've successfully led teams or projects, particularly in the housing sector. Highlight your ability to build relationships and foster a positive culture.

Know the Regulatory Landscape

Brush up on the regulatory requirements and compliance issues relevant to the housing sector. Be ready to discuss how you've navigated these challenges in previous roles. This shows that you’re not only knowledgeable but also proactive about ensuring safe and compliant services.

Prepare Thoughtful Questions

Interviews are a two-way street, so prepare insightful questions to ask your interviewers. Inquire about their Pathway to Excellence 2030 strategy or how they measure success in their operations. This demonstrates your genuine interest in the role and the organisation's future.

Executive Director of Operations – Housing Services
Salvation Army Homes (saha)

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