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- Tasks: Manage crew welfare, safety, and compliance while supporting seafarers' needs.
- Company: Dynamic marine company focused on crew management and safety.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Why this job: Make a real difference in the lives of seafarers and ensure their well-being.
- Qualifications: Experience in marine crewing and strong communication skills required.
- Other info: Join a team that values safety, compliance, and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
The Personnel Coordinator is responsible for general crew management and welfare, with focus on safety, compliance, and high attention to detail.
Key Responsibilities
- Support communications between seafarers and the team, ensuring that all queries are managed and resolved in a timely manner.
- Support and participate in regular internal and client audits.
- Liaise with the Marine Personnel Specialist to ensure effective crew changes in line with client requirements.
- Manage and coordinate all office visits of our seafarers, including de-briefs and appraisals.
- Responsibility for coordinating crew induction process for new joiners and offboarding process for leavers.
- Support the Marine Personnel Specialist and Personnel team with any potential disciplinary matters, review of external manning agents, ensuring KPIs/SLAs are being met and managing regular meetings and updates.
- Support with the management of COMPAS crew database – ensuring this is accurate, timely, encompassing and support database updates as required.
- Manage and coordinate payroll matters for seafarers, liaising with colleagues in our other global offices to ensure prompt and accurate payment.
- Monitor and analyse training plans in line with company matrix requirements, ensuring all crews are competent and up to date with the latest regulations and best practices.
- Support the delivery and communication to seafarers on Standards for Training, Certificate and Watchkeeping Convention (STCW).
- Strong knowledge and understanding of ISM, STCW and MLC requirements.
- You may be asked from time to time be asked to undertake other tasks related to crewing as advised by Line Management
Candidate Requirements
Essential
- Broad experience in a marine crewing role supporting and managing a large pool of global seafarers.
- Demonstrable experience managing first line crewing demands including problem resolution.
- Demonstratable customer service skills – focus on client engagement and delivery
- Experience with case management, involving our seafarers with working experience coordinating investigation, grievance and disciplinary processes and procedures.
- Excellent communication and interpersonal skills
- Ability to manage multiple and changing priorities
- Strong organisational skills
- Knowledge of maritime regulations and industry best practice
- Understanding and knowledge of offshore crewing practice, including demonstrated experience managing casework on board.
- Understanding and in-depth knowledge of ISM code, MLC and STCW.
- Awareness and knowledge of crew managing systems including COMPAS
- Ability to work independently and as part of a team
- Strong understanding of GDPR and ISO standards relating to crew management
- Proficient in all MS office packages including outlook, word, excel and PowerPoint
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Marine Personnel Co-ordinator employer: SaluteMyJob
Contact Detail:
SaluteMyJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marine Personnel Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the marine industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, especially around safety and compliance, so you can show how you fit right in. We want to see that you’re not just a good candidate, but the perfect match!
✨Tip Number 3
Practice your communication skills! As a Marine Personnel Co-ordinator, you'll need to manage queries and liaise with various teams. Role-play common interview questions with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Marine Personnel Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Marine Personnel Co-ordinator role. Highlight your experience in marine crewing and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that align with the responsibilities listed in the job description. We love a good story!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your strong communication skills. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at SaluteMyJob
✨Know Your Regulations
Make sure you brush up on your knowledge of ISM, STCW, and MLC requirements. Being able to discuss these regulations confidently will show that you understand the industry and can navigate its complexities.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully managed first-line crewing demands or resolved issues. This will demonstrate your ability to handle challenges effectively, which is crucial for the role.
✨Communicate Clearly
Since the role involves liaising with seafarers and the team, practice articulating your thoughts clearly. Good communication skills are essential, so consider doing mock interviews to refine your delivery.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage multiple priorities and keep everything organised. Share specific tools or methods you use to stay on top of tasks, as this will resonate well with the responsibilities of the position.
