Operations Manager in Windsor

Operations Manager in Windsor

Windsor Full-Time 51000 £ / year No home office possible
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At a Glance

  • Tasks: Lead and inspire teams to deliver outstanding care across multiple sites.
  • Company: Join a supportive and ambitious organisation making a real impact in social care.
  • Benefits: Competitive salary, flexible pay, health support, and career development opportunities.
  • Why this job: Shape the future of Supported Living and improve lives on a national scale.
  • Qualifications: Proven leadership in social care and experience with multi-site operations.
  • Other info: Dynamic role with opportunities for personal growth and recognition as a top employer.

Location: Home-Based / National Travel required

Are you an inspiring leader with a passion for delivering high-quality care and outstanding outcomes for the people we support? Do you thrive in a fast-paced, multi-site role where no two days are the same? If so, we would love you to join our team at Salutem Care & Education as an Operations Manager. We are looking for a dynamic, values-driven Operations Manager to oversee a portfolio of Supported Living services, working closely with Registered Managers to deliver excellence across quality, financial performance, people management and strategic development. This is a key leadership role, offering the opportunity to make a meaningful impact regionally and nationally within a growing organisation.

About The Role

Join Salutem Care & Education as an Operations Manager and lead a portfolio of Supported Living services to deliver outstanding care, strong performance and meaningful outcomes for the people we support. This multi-site leadership role offers the chance to influence quality, drive improvement and shape regional success.

Our Ideal candidate:

  • Located either in, or around London, South West or South East.
  • Car Driver with own vehicle.
  • Willing to do regular overnight stays.

Reporting to the Regional Director, you will:

  • Lead Registered Managers to achieve Good or Outstanding regulatory outcomes.
  • Carry out audits, service visits and quality reviews, implementing improvement plans using internal frameworks and systems such as Power BI, Nourish and SharePoint.
  • Manage and learn from complaints, compliments and feedback, promoting a culture of excellence and safety.
  • Ensure services are safe, compliant and person-centred, championing safeguarding and regulatory best practice.
  • Support the region to meet financial targets, manage staffing and agency use, maintain occupancy and identify opportunities for efficiency and growth.
  • Build strong partnerships with Local Authorities, NHS colleagues, commissioners and other key stakeholders.
  • Coach and develop Registered Managers, supporting recruitment, retention, supervision and leadership development across your portfolio.
  • Contribute to regional strategy, lead service improvement plans where needed, and deputise for the Regional Director when required.

What we’re looking for:

  • Proven leadership within social care, ideally Supported Living or CQC-regulated services.
  • Strong understanding of regulatory frameworks (CQC/CIW, MCA, DoLS).
  • Experience managing multi-site operations, quality improvement and KPIs.
  • Commercial awareness, budgeting experience and strong partnership-building skills.
  • Confidence handling complex situations, with flexibility to travel including overnight stays.

Why join us:

  • Make a real impact on service quality and people’s lives.
  • Career development within a supportive, values-driven organisation.
  • National progression opportunities and a dedicated senior leadership team.
  • Competitive salary and benefits.

If you’re a motivated, resilient and inspiring leader ready to drive high standards and support exceptional care, we’d love to hear from you. Apply now and help shape the future of Supported Living at Salutem Care & Education.

Our Core Values: Supportive | Ambitious | Loyal | Unique | Transparent | Engaging | Meaningful

Benefits Include:

  • Emotional Support: 24/7 Employee Assistance, mental health resources
  • Medical Support: Free Online GP, Health Cash Plan, Cancer Cover
  • Financial Support: Flexible pay, utility bill savings, Life Assurance
  • Physical Support: Online workouts, Cycle to Work scheme, gym discounts

Recognitions: Top Employer 2025 (UK) Top 50 Inspiring Workplace UK & Ireland Disability Confident Committed Company

Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.

Operations Manager in Windsor employer: Salutem Shared Services

At Salutem Care & Education, we pride ourselves on being a supportive and values-driven employer, offering our Operations Managers the chance to lead impactful change across multiple Supported Living services. With a focus on career development, competitive benefits, and a commitment to excellence in care, our home-based role allows for flexibility and the opportunity to make a meaningful difference in the lives of those we support. Join us and be part of a dedicated team that values ambition, loyalty, and transparency.
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Contact Detail:

Salutem Shared Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager in Windsor

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission. We want to see that you’re not just a fit for the role, but also for our culture!

✨Tip Number 3

Practice your responses to common interview questions, especially those related to leadership and multi-site management. We love candidates who can demonstrate their problem-solving skills and adaptability in real-life scenarios.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer’s mind as they make their decision.

We think you need these skills to ace Operations Manager in Windsor

Leadership Skills
Quality Improvement
Regulatory Knowledge (CQC/CIW, MCA, DoLS)
Multi-Site Operations Management
Budgeting and Financial Management
Partnership Building
Coaching and Development
Auditing and Quality Reviews
Problem-Solving Skills
Communication Skills
Adaptability
Strategic Development
Customer Service Orientation
Compliance Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in social care and leadership. We want to see how your skills align with our values and the specific requirements of the Operations Manager role.

Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples that demonstrate your ability to drive quality improvement and manage multi-site operations effectively. We love seeing tangible results!

Be Authentic: Let your personality shine through in your application. We’re looking for someone who is not only qualified but also passionate about making a difference in people’s lives. Share your motivations and what inspires you to work in this field.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Salutem Shared Services

✨Know Your Stuff

Make sure you’re well-versed in the regulatory frameworks like CQC and CIW. Brush up on your knowledge of Supported Living services and be ready to discuss how you’ve successfully managed multi-site operations in the past.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience, especially in coaching and developing Registered Managers. Think about specific situations where you’ve driven improvement or achieved outstanding outcomes in care quality.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills. Prepare to discuss how you would handle complex situations, manage complaints, or implement improvement plans using tools like Power BI and SharePoint.

✨Demonstrate Your Passion

Let your enthusiasm for delivering high-quality care shine through. Talk about why you’re passionate about supporting vulnerable individuals and how you align with Salutem’s core values of being supportive, ambitious, and engaging.

Operations Manager in Windsor
Salutem Shared Services
Location: Windsor

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